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Customer Service Excellence Manager

1 week ago

Kuala Pilah, Negeri Sembilan, Malaysia Hong Leong Bank Full time

Requirements

  • Minimum 5 years of related working experience in a Branch Customer Service, Mortgage Direct Sales, or Wealth Management Relationship role.
  • Strong leadership and people management skills with ability to guide and train staff to achieve sales targets and service standards.
  • Good interpersonal and communication, organizational, and planning skills.
  • Welcome new challenges and possess a 'Think-Act-Own' attitude to see through planned and unplanned deliverables to completion.