Claims Support Specialist

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Lancesoft Malaysia Full time

Lancesoft Malaysia is looking for a Claims Support Specialist to join our team. In this role, you will provide quality customer service to clients over phone calls or emails, handle email correspondences, and liaise with internal & external clients in a positive manner for effective problem resolution.

Key Responsibilities
  • Provide testing assistance and support of new systems and tools.
  • Support ad-hoc tasks as assigned.
  • Be a team player to ensure contact center KPIs are met.
About Our Company

As a leading provider of insurance services, we pride ourselves on delivering exceptional customer service and supporting our clients through every step of their journey. If you share our commitment to excellence and are passionate about delivering top-notch service, we encourage you to apply for this exciting opportunity.

What We Offer

We offer a comprehensive benefits package, including competitive salary, flexible working hours, and opportunities for professional growth and development. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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