Claims Specialist with Prudential

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

In this Claims Specialist role with Prudential, you will be responsible for managing claims due diligence and investigation processes to ensure they are carried out efficiently and effectively.

Key Responsibilities:
  • Conduct and drive claims investigation of suspicious, early, and fraudulent claims
  • Build an effective investigation and due diligence management
  • Carry out claims due diligence and investigation as per established claims standard operating procedures (SOP) and guidelines

You will work closely with the team to drive claims due diligence and investigation outcomes for quick resolutions. Additionally, you will participate in activities to curb claims loss ratio and provide exceptional customer experience during their moment of truth.

Requirements:
  • Degree in Biomedical Science, Biology, Mathematics, Economics, Statistics, Business Administration, etc.
  • Preferred experience in Life claims or customer relations
  • Good command of English, Bahasa Malaysia, and Mandarin (optional)

We strive to create a culture of openness, inclusivity, and respect in our organization.



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