Training Director
4 days ago
This position is responsible for designing and implementing training programs to enhance the skills of Customer Service Representatives (CSRs).
The ideal candidate will have a strong understanding of customer service principles and be able to develop engaging training sessions that meet the needs of our team.
- Main Responsibilities:
- Design and deliver training programs to CSRs
- Work with Senior Trainers to develop training solutions
- Conduct audits to ensure quality standards are met
- Foster a culture of continuous improvement within the Customer Service Team
- Education and Experience:
- Associate's Degree or above
- At least 1 year of training experience or relevant educational background
- Experience in developing learning & development programs is an advantage
- Benefits:
- On-job training
- Public Holidays, Birthday Leave & Medical Insurance
- A multi-cultural team environment
- A company that promotes learning and personal growth
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Training Program Director
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Training Manager
3 days ago
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Training Development Specialist
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Director of Talent Development
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Financial Director
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Director of Security and Compliance
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Media Planning Director
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Secretarial Director
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Director of Business Development
2 days ago
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Business Enablement Director
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Sales Director
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Store Operations Director
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Hospitality Services Director
1 day ago
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Associate Director of Financial Operations
11 hours ago
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Global Compliance Director
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Senior Manager, GBS Training
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