Customer Support Team Manager

Ecommerce Operations Senior Manager ZALORA Group is seeking an exceptional Ecommerce Operations Senior Manager to lead our product support function. This role requires a highly motivated individual who can build a high-performing team, drive process improvements, and deliver excellent customer experiences. About ZALORA Group ZALORA Group is a leading...

**About the Role**We are looking for a highly motivated and experienced Senior Product Support professional to lead our Product Support team at ZALORA Group.The successful candidate will be responsible for overseeing and managing the Product Support function, ensuring that requests and inquiries are handled within agreed Service Level Agreements (SLAs).You...

Team Lead, Customer Support | TNG DigitalWe fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAPWe are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch 'n Go will always be here to...

About KlookWe're a global travel experiences platform dedicated to making travel more accessible and enjoyable for everyone.Our team is passionate about delivering exceptional customer experiences and fostering a culture of continuous learning and development.Job OverviewThis is an exciting opportunity to join our Customer Experience team as a Team...

Job OverviewWe are looking for a skilled Customer Service Team Leader to join our team at Zeal Group. As a key member of our customer service department, you will play a crucial role in ensuring that our customers receive exceptional service and support.Main Responsibilities:Lead and supervise a team of customer service representatives.Provide guidance,...

SG Support Federal Territory of Kuala Lumpur, MalaysiaAre you a creative thinker, marketing mastermind and data nerd all rolled into one?We're looking for an Assistant Marketing Manager to help shape and activate our brand.If you enjoy blending strategy with creativity, bringing marketing ideas to life and analysing campaign performance to drive results then...

The Senior Surveyor Team Lead will oversee day-to-day operations within the Marine Office, ensuring that all activities are conducted efficiently and effectively. This role requires a balance of technical expertise, leadership, and operational management to ensure compliance with international maritime regulations and the achievement of quality, technical,...

We are seeking an experienced Support Services Associate to join our team at Persol Apac Business Support Services Sdn Bhd in the Federal Territory of Kuala Lumpur, Malaysia.Responsibilities:Core Responsibilities:Oversee daily operation support/administration activities to ensure efficient execution of business operations by meeting quality and customer...

We are seeking a highly skilled and experienced Administrative Support Specialist to join our team at Persol Apac Business Support Services Sdn Bhd in the Federal Territory of Kuala Lumpur, Malaysia.Responsibilities:Core Responsibilities:Oversee daily operation support/administration activities to ensure seamless execution of business operations by meeting...

SG Support WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaClient Services ManagerAre you a strategic thinker and problem solver with a track record of driving impact in consulting, finance, or professional services? Do you thrive in collaborative environments where you can drive change, lead projects and influence growth and decision-making?SG...

Role SummaryThis is a unique opportunity to join Zalora as a Customer Experience Manager - Support and make a significant impact on the success of our organization. As a leader of the Product Support function, you will be responsible for ensuring that requests and inquiries are handled within SLAs, while also driving results through effective team management...

Our company, SG Support, is committed to providing financing solutions for non-profits worldwide. We believe in empowering charities to grow, scale, and operate more efficiently.We have partnered with top fundraising agencies globally that have decades of experience. They have supported over 90 charities across multiple countries and have acquired more than...

SG Support Federal Territory of Kuala Lumpur, MalaysiaFinance Manager (LadderPro)We are a financial technology institution dedicated to providing financing to non-profits worldwide.Our mission is to provide sustainable financing, donor acquisition, and stewardship management services, enabling charities to grow, scale, and operate more efficiently.We have...

Company OverviewGrowthFN SDN BHD is a fast-growing company that values innovation and customer satisfaction. We are seeking a talented Operations Manager - Customer Support to manage our customer support team and drive business growth.Job DescriptionManage a team of customer support professionals to deliver exceptional results.Develop and implement...

This is an exciting opportunity to join our dynamic team as a Business Development Manager and contribute to driving revenue growth and expansion at SG Support.About Our WorkWe partner with top fundraising agencies globally to provide innovative solutions to non-profit organizations worldwide.Our ApproachWe focus on sustainable financing, donor acquisition,...

At TEAM LEWIS, we're dedicated to creating innovative marketing solutions that drive results for our clients.We're looking for a highly skilled Performance Marketing Manager to join our team and contribute to the success of our clients.As a Performance Marketing Manager, you'll play a key role in developing and executing paid digital strategies and campaigns...

SG Support is seeking a talented Fundraising Expert Lead to join our team. As a key member of our charity partnership team, you will be responsible for driving strategic success and growth through data-driven fundraising strategies.Responsibilities:Develop and implement data-driven fundraising strategies aligned with charity partner goals and...

SG Support Federal Territory of Kuala Lumpur, MalaysiaFinance Manager (LadderPro)We are a financial technology institution dedicated to providing financing to non-profits worldwide. Our goal is to provide sustainable financing, donor acquisition, and stewardship management services, enabling charities to grow, scale, and operate more efficiently.We have...

Key ResponsibilitiesCampaign Planning and Execution: Assist in developing and implementing multi-channel campaigns that align with business objectives.Market Research and Insights: Analyze market trends, competitor activity, and customer behavior to inform marketing strategies.Branding and Content Development: Collaborate with internal teams to create...

Key ResponsibilitiesCustomer Support:Manage customer expectations promptly.Respond to customer inquiries via phone, email, and chat, providing timely and accurate solutions.Troubleshoot and resolve technical issues related to our HRMS software.Perform regular cross-department internal follow-ups to achieve an excellent overall resolution rate.Feedback and...