Team Leader in Customer Support

Job DescriptionZalora is seeking a highly skilled and experienced Senior Customer Support Leader to join our Technology team.The successful candidate will oversee and manage the Product Support function, ensuring that requests and inquiries are handled within Service Level Agreements (SLAs). As a leader of the team, your primary responsibility will be to...

Job OverviewWe are seeking a highly skilled and experienced Customer Support Team Manager to lead our team of customer support specialists. As a key member of our organization, you will be responsible for providing guidance, coaching, and support to ensure the team's success in handling complex customer inquiries and delivering exceptional customer...

Team Lead, Customer Support | TNG DigitalWe fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAPWe are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch 'n Go will always be here to...

About KlookWe are Asia's leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences...

Job OverviewWe are seeking a skilled Delivery Team Leader to join our Service Delivery team.This is an exciting opportunity to lead a team of local resources and work on technology projects. You will be responsible for monitoring project health, managing customer satisfaction, and collaborating with the global delivery center and HQ colleagues.The ideal...

Apply NowJob Title: Team Leader - Operations (Malaysian)Job DescriptionThe Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation, and accountability.Essential Functions/Core ResponsibilitiesResponsible for...

If you're looking for a career with our Inclusive Collection, please click here to view job postings.Job LocationPark Hyatt Kuala Lumpur, MYDepartmentFood and BeveragePositionEntry Level ManagerFull-timeLocalSummaryYou will be responsible for assisting with the efficient running of the department in line with Hyatt International's Corporate Strategies and...

Key ResponsibilitiesAs the Customer Experience Leader at FCM Asia, you will own the pathway of growing and building out our Hubbing strategy across the Asia region. This involves representing FCM towards external customers, participating in the selling process, and owning the quality of service on a client basis.You will also facilitate team meetings and...

Ecommerce Operations Senior Manager ZALORA Group is seeking an exceptional Ecommerce Operations Senior Manager to lead our product support function. This role requires a highly motivated individual who can build a high-performing team, drive process improvements, and deliver excellent customer experiences. About ZALORA Group ZALORA Group is a leading...

BASSnet OverviewWe are a leading provider of innovative solutions for the maritime industry.Our team is dedicated to delivering exceptional customer support and we are seeking a highly skilled Support Lead to join our team.The successful candidate will have experience in customer service and support, particularly in a team lead role or as a level 2...

We are EPOS Global Solutions Sdn Bhd, a pioneering company that helps business owners and entrepreneurs unleash their full potential. Our mission is to transform the retail and F&B industry with cutting-edge technology solutions. We take pride in fostering a collaborative, innovative, and high-performance work environment where employees can grow, take...

A&W (Malaysia) Sdn Bhd is seeking a Sales Team Leader to lead and manage our sales team. The successful candidate will be responsible for driving sales growth, improving customer satisfaction, and optimizing profitability.Responsibilities:Lead and motivate sales team members to achieve sales targetsDevelop and implement strategies to improve customer...

About the RoleThis Senior Customer Support Leader position plays a critical role in ensuring that our customers receive the highest level of support and satisfaction. The right candidate will have a strong background in customer service, with experience in managing a team and driving results.Main Responsibilities:Oversee and manage the Product Support...

**About the Role**We are looking for a highly motivated and experienced Senior Product Support professional to lead our Product Support team at ZALORA Group.The successful candidate will be responsible for overseeing and managing the Product Support function, ensuring that requests and inquiries are handled within agreed Service Level Agreements (SLAs).You...

About KlookWe're a global travel experiences platform dedicated to making travel more accessible and enjoyable for everyone.Our team is passionate about delivering exceptional customer experiences and fostering a culture of continuous learning and development.Job OverviewThis is an exciting opportunity to join our Customer Experience team as a Team...

Join to apply for the Team Leader (Sushi) role at AEON CO. (M) BHD.3 days ago Be among the first 25 applicantsJob ResponsibilitiesAttend briefing with staff and promotersChecking staff attendance and attireSharing yesterday sales achievement, today sales budget and up to date sales achievementSharing information about customer voice and any arising...

Job Role:We are looking for a skilled Sales and Distribution Team Leader to join our team at Allianz Popular SL.About Allianz:Allianz Group is one of the most trusted insurance and asset management companies in the world, operating in over 70 countries.Our Sales and Distribution team plays a critical role in driving business growth and delivering exceptional...

At Zeal Group, we are seeking a highly skilled and experienced Customer Service Team Leader to join our team in Kuala Lumpur, Malaysia.About UsWe are an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe. Headquartered in London, UK, our offices and presence are...

About UsGrowthFN SDN BHD is a dynamic company dedicated to delivering exceptional customer experiences. We are looking for a skilled Service Delivery Leader to join our team and drive success in our customer support division.Key ResponsibilitiesLead a team of customer support professionals to achieve outstanding results.Analyze and address customer feedback...

Aeon Co. is currently seeking a qualified Team Leader to join their retail operations team.Job DescriptionThe ideal candidate will have 3-5 years of working experience in retail operations management/related field and possess strong leadership skills.Responsibilities:Brief staff and promoters on daily sales targets and goals.Monitor and maintain cleanliness,...