Customer Service Team Leader for Global Excellence

EPOS Global Solutions Sdn Bhd is a fast-growing and dynamic company dedicated to transforming the retail and F&B industry with high-performance technology solutions. As we continue to empower businesses by improving operational efficiency, enhancing customer loyalty, and unlocking new growth opportunities, we are seeking an experienced and results-driven...

About This RoleWe're on a mission to revolutionize the retail and F&B industry with our cutting-edge technology solutions. As a Customer Service Manager at EPOS Global Solutions Sdn Bhd, you'll play a critical role in ensuring exceptional customer experiences and driving continuous improvement in customer satisfaction and service efficiency.Key...

Our RequirementsTo succeed as a Global Financial Services Expert, you must have a university degree or diploma/tertiary education. At least 3-5 years' experience in a similar capacity is required, along with strong product knowledge in a wide range of financial instruments, especially in bookings and settlements.You must possess PC and Microsoft Office...

Company Overview:Sutherland Global is a leading provider of business process outsourcing solutions. We are seeking a skilled and motivated individual to join our team as a Sales Team Leader.Job Description:This role involves driving results aligned with stated goals for performance metrics, telephony metrics, utilization, productivity, attendance, and...

Key ResponsibilitiesThe Global HR Operations Leader will lead the HRSSC organization, ensuring delivery of all HR administration-related transactions to high standards of customer satisfaction. They will directly manage the performance and development of the HRSSC team, building up a strong capable team who will deliver excellence in administering Payroll,...

Job OverviewWe are seeking a skilled Delivery Team Leader to join our Service Delivery team.This is an exciting opportunity to lead a team of local resources and work on technology projects. You will be responsible for monitoring project health, managing customer satisfaction, and collaborating with the global delivery center and HQ colleagues.The ideal...

About the RoleThe Field Service Professional will be responsible for visiting customer sites to install, maintain, commission, and repair power supply and related systems. This individual must have a strong background in electrical/electronic equipment repair and be able to communicate effectively with customers and internal teams. If you are a motivated and...

Job OverviewWe are looking for a skilled Customer Service Team Leader to join our team at Zeal Group. As a key member of our customer service department, you will play a crucial role in ensuring that our customers receive exceptional service and support.Main Responsibilities:Lead and supervise a team of customer service representatives.Provide guidance,...

CMA CGM, a global leader in shipping and logistics, seeks an experienced professional to drive customer care excellence. Reporting to the Head of Customer Care, you will collaborate with stakeholders across APAC agencies and Global Business Services (GBS) to enhance customer experience.Key responsibilities include promoting successful adoption of customer...

Job OverviewiFAST Global Bank Limited is seeking a highly skilled Customer Service Executive to join our team.This role involves providing exceptional customer service and support to our clients.We're looking for someone who is passionate about delivering high-quality service and has excellent communication skills.

About KlookWe are Asia's leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences...

We are EPOS Global Solutions Sdn Bhd, a pioneering company that helps business owners and entrepreneurs unleash their full potential. Our mission is to transform the retail and F&B industry with cutting-edge technology solutions. We take pride in fostering a collaborative, innovative, and high-performance work environment where employees can grow, take...

At Trip.com Group, we are seeking a skilled Team Leader - Call Center Services to manage our call center operations. In this role, you will be responsible for overseeing the day-to-day activities of the call center and ensuring that customers receive exceptional service.About Us:We have a strong commitment to providing excellent customer service and strive...

We're on a mission to revolutionize the crypto industry, and we need a skilled Senior Manager to help us achieve our goals. As a key member of our team, you'll be responsible for leading our customer service efforts and driving business success.Key Responsibilities:Develop and implement customer-centric strategies to improve satisfaction and loyalty.Lead and...

About the RoleIn this critical role as HR Service Excellence Leader, you will play a vital part in supporting the SSC HR Head and part leads in achieving key improvement initiatives required by HQ. Your responsibilities will include conducting payroll audit activities in compliance with HQ standards and driving operational efficiency through process...

We are seeking a highly skilled and experienced logistics professional to lead our customer care operations. As our Logistics and Customer Service Management Leader, you will be responsible for developing and implementing strategic plans to improve customer satisfaction and reduce costs.Our company offers a wide range of products and services, including...

Job DescriptionJob SummaryWe are seeking a dynamic and driven leader to join our team as a Customer Service & Operations Manager. This role requires a strong leader to oversee customer service and operations processes.Key ResponsibilitiesLead & Develop the Customer Service Team – Oversee the contact centre team to ensure outstanding service and seamless...

About Nintex:At Nintex, we are dedicated to helping businesses transform their processes and improve productivity. As a global leader in process intelligence and automation, we serve over 10,000 organizations worldwide.Our customers rely on our platform to manage, automate, and optimize their business processes, and we are committed to providing them with...

If you're looking for a career with our Inclusive Collection, please click here to view job postings.Job LocationPark Hyatt Kuala Lumpur, MYDepartmentFood and BeveragePositionEntry Level ManagerFull-timeLocalSummaryYou will be responsible for assisting with the efficient running of the department in line with Hyatt International's Corporate Strategies and...

A&W Restaurants is a leading quick-service restaurant chain seeking a skilled Restaurant General Manager & Assistant Restaurant Manager. As a vital member of our leadership team, you'll contribute to the success of our brand by delivering exceptional customer experiences and driving business growth.About the Role:This is an exciting opportunity to join our...