Service Excellence Manager

Sutherland is a market leader in artificial intelligence, automation, cloud engineering, and advanced analytics. Our team brings together human expertise and AI to develop digital chemistry, unlocking new possibilities and transformative outcomes.About the JobThis role involves overseeing performance and service quality to ensure customer satisfaction,...

About the RoleAs a Senior Service Excellence Manager at Refine Group, you will be responsible for leading and supporting continuous improvement processes and IT enabler tools deployment within our organization.You will lead the yearly project roadmap design and project prioritization with business owners, coordinate project objectives and business case...

Airwallex is dedicated to empowering businesses globally through our unified payments and financial platform. Our innovative approach combines proprietary infrastructure and software to enable over 100,000 companies worldwide to manage everything from business accounts, payments, and treasury to embedded finance at a global scale.We have a diverse team of...

Customer Service Excellence ManagerThe ChallengeAs a Customer Service Excellence Manager, you will have the opportunity to make a significant impact on our customers' experiences. You will lead our team to deliver exceptional customer service, create a luxurious atmosphere, and exceed sales targets.Your Key ResponsibilitiesCustomer Service: Deliver...

Job FunctionAs a Service Excellence Representative, you will play a vital role in delivering exceptional customer service experiences for our clients. This involves handling client inquiries, resolving issues, and providing product training and support.Key responsibilities include managing client interactions, escalating complex issues to senior...

The Livestream Team is committed to creating real-time interactive scenes. As a new form of content, Livestream creates value for all parties in the ecology.We are seeking a highly skilled Service Excellence Director to lead our Global Live Streaming Team. As a key member of our team, you will be responsible for managing day-to-day operations, providing...

Job DescriptionJob SummaryWe are seeking a dynamic and driven leader to join our team as a Customer Service & Operations Manager. This role requires a strong leader to oversee customer service and operations processes.Key ResponsibilitiesLead & Develop the Customer Service Team – Oversee the contact centre team to ensure outstanding service and seamless...

Manager, HR Operations and Service ExcellenceApply remote type On-site locations Mercu 2, Kuala Lumpur, Malaysia posted on Posted Yesterday time left to apply End Date: June 30, 2025 (30+ days left to apply) job requisition id R101425Position SummaryThis role supports the SSC HR Head and team in driving key improvement initiatives, ensuring compliance with...

A&W Restaurants is a leading quick-service restaurant chain seeking a skilled Restaurant General Manager & Assistant Restaurant Manager. As a vital member of our leadership team, you'll contribute to the success of our brand by delivering exceptional customer experiences and driving business growth.About the Role:This is an exciting opportunity to join our...

We're looking for a talented individual to join our team as a Customer Service Executive. This is a fantastic opportunity to work in a dynamic environment where you can develop your skills and contribute to our success.About the RoleYou will be responsible for managing daily customer orders, responding to customer inquiries, and resolving any issues that may...

Cultivating Exceptional Customer ExperiencesWealth Mastery Academy (WMA) is committed to delivering exceptional customer experiences through our team of skilled professionals. As a Customer Service Executive, you will play a vital role in creating a positive experience for our customers, ensuring their satisfaction, and fostering long-term...

About the RoleIn this critical role as HR Service Excellence Leader, you will play a vital part in supporting the SSC HR Head and part leads in achieving key improvement initiatives required by HQ. Your responsibilities will include conducting payroll audit activities in compliance with HQ standards and driving operational efficiency through process...

Fragomen is a global leader in immigration law and policy. We are seeking an Operational Excellence Manager to join our team in Malaysia.About the Role:This is a critical position that will drive operational excellence in establishing a Shared Services Operation in Malaysia. The Fragomen global business services team has a pivotal role in driving operational...

Job OverviewWe are seeking a skilled Logistics Excellence Manager to join our Operational Care Team.About the RoleThis position is responsible for delivering operational excellence through high-quality shipment services for import operations.You will work closely with internal and external stakeholders to achieve key objectives, including ensuring...

Manager, SSC HR Operations and Service ExcellenceAdd expected salary to your profile for insights.Support SSC HR Head and part leads in achieving the key improvement initiatives required by HQ. This includes conducting payroll audit activities in compliance with HQ standards.Drive operational efficiency by implementing process improvements and leveraging...

Job Summary:We are seeking a highly skilled Service Delivery Excellence Associate to join our team. In this role, you will be responsible for delivering exceptional service to customers participating in our events.The successful candidate will have a strong understanding of cryptocurrency, excellent communication skills, and the ability to work...

Job DescriptionWe're seeking a highly experienced Customer Experience (CX) professional to lead our efforts in providing unparalleled service and support to our customers. As the Head of CX, you'll establish the vision for the CX function at TIME's group, driving strategic direction on our approach to customer experience and customer support across multiple...

The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess strong problem-solving abilities. They should also be proficient in using various software applications and have a basic understanding of banking products and services.Required Skills and QualificationsExcellent communication and...

Job Summary:We are seeking a Training Executive to join our team at GoGoVan. As a key member of our training team, you will be responsible for developing and delivering training programs to our Customer Service Representatives (CSRs).Key Responsibilities:Develop training solutions that meet the needs of our CSRs.Liaise with our Senior Trainer and Customer...

We are seeking an Operational Excellence Manager to join our team at FNZ. This role will involve providing operational excellence support to our Operational teams and ensuring alignment with our organizational goals.The successful candidate will have a strong background in operational excellence, with experience in financial services highly regarded. Key...