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Service Delivery Excellence Associate

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Bybit Full time

Job Summary:

We are seeking a highly skilled Service Delivery Excellence Associate to join our team. In this role, you will be responsible for delivering exceptional service to customers participating in our events.

The successful candidate will have a strong understanding of cryptocurrency, excellent communication skills, and the ability to work independently.

The ideal candidate will also have proficiency in Sprinklr and be able to develop, review, and update event-related SOPs and knowledge base.