Global Customer Service Team Manager
3 days ago
We're on a mission to revolutionize the crypto industry, and we need a skilled Senior Manager to help us achieve our goals. As a key member of our team, you'll be responsible for leading our customer service efforts and driving business success.
Key Responsibilities:- Develop and implement customer-centric strategies to improve satisfaction and loyalty.
- Lead and manage a high-performing customer service team, ensuring excellent issue resolution and efficient workflow.
- Collaborate with cross-functional teams to identify opportunities for growth and improvement.
- Bachelor's degree or higher in a relevant field
- At least 2 years of experience in customer service team management
- Strong leadership and communication skills
- Excellent English and Mandarin language proficiency
- Ability to think critically and solve complex problems
- A competitive salary and comprehensive benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- A chance to make a real impact on our customers' lives
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Global Financial Services Expert
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Commerz Global Service Solutions Full timeOur RequirementsTo succeed as a Global Financial Services Expert, you must have a university degree or diploma/tertiary education. At least 3-5 years' experience in a similar capacity is required, along with strong product knowledge in a wide range of financial instruments, especially in bookings and settlements.You must possess PC and Microsoft Office...
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Customer Service Team Leader for Global Excellence
9 minutes ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zeal Group Full timeAt Zeal Group, we are seeking a highly skilled and experienced Customer Service Team Leader to join our team in Kuala Lumpur, Malaysia.About UsWe are an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe. Headquartered in London, UK, our offices and presence are...
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Customer Service Director
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia EPOS GLOBAL SOLUTIONS SDN BHD Full timeEPOS Global Solutions Sdn Bhd is a fast-growing and dynamic company dedicated to transforming the retail and F&B industry with high-performance technology solutions. As we continue to empower businesses by improving operational efficiency, enhancing customer loyalty, and unlocking new growth opportunities, we are seeking an experienced and results-driven...
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Customer Service Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia iFAST Global Bank Limited Full timeJob OverviewiFAST Global Bank Limited is seeking a highly skilled Customer Service Executive to join our team.This role involves providing exceptional customer service and support to our clients.We're looking for someone who is passionate about delivering high-quality service and has excellent communication skills.
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Customer Service Team Lead
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zeal Holdings Limited Full timeJob SummaryWe are seeking a skilled and experienced customer service professional to lead our Middle East customer service team. As a key member of our global customer service management team, you will be responsible for overseeing the delivery of exceptional customer experiences across Dubai and the region.About Zeal Holdings LimitedZeal Holdings Limited is...
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Customer Service Manager
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia EPOS GLOBAL SOLUTIONS SDN BHD Full timeAt EPOS, we help business owners and entrepreneurs unleash the full potential of their businesses. As a fast-growing and dynamic company, we are dedicated to transforming the retail and F&B industry with high-performance technology solutions. Our mission is to empower businesses by improving operational efficiency, enhancing customer loyalty, and unlocking...
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Global Sales Manager
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia FIND Global Full timeJob Description:FIND Global is seeking an experienced Sales Manager to join our team in Kuala Lumpur. As a Sales Manager, you will be responsible for managing and leading a team of sales professionals to achieve monthly sales targets.About the Role:Manage and lead a team of sales professionals to achieve sales targets.Develop and implement sales strategies...
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Customer Service Associate
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ekiwi Global Malaysia Full timeEkiwi Global Malaysia is seeking a highly motivated and results-driven Tele Sales Agent to join our team. In this role, you will be responsible for conducting sales calls, providing exceptional customer service, and engaging in tele-sales activities to promote and sell our products.ResponsibilitiesConduct sales calls to customersProvide exceptional customer...
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Global Talent Manager
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia PERSOL Business Service Full timeGlobal Talent Development ManagerWe are looking for a highly motivated Recruitment Consultant to drive our global talent acquisition efforts.About the roleThis position involves:Creating and executing comprehensive recruitment plans to meet business objectives.Cultivating relationships with key stakeholders, including clients, candidates, and internal...
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Customer Experience Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sutherland Global Full timeCompany OverviewSutherland Global is a leading provider of business process outsourcing (BPO) services, offering a range of solutions to help businesses improve their operational efficiency and reduce costs.Job SummaryWe are seeking a highly motivated and experienced professional to join our team as a Sales and Service Director. The successful candidate will...
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Service Excellence Manager
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia EPOS GLOBAL SOLUTIONS SDN BHD Full timeAbout This RoleWe're on a mission to revolutionize the retail and F&B industry with our cutting-edge technology solutions. As a Customer Service Manager at EPOS Global Solutions Sdn Bhd, you'll play a critical role in ensuring exceptional customer experiences and driving continuous improvement in customer satisfaction and service efficiency.Key...
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Marketplace Transaction Manager
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Commerz Global Service Solutions Full timeKey ResponsibilitiesA successful Marketplace Transaction Manager at Commerz Global Service Solutions will be responsible for creating new customers and allocating trading transactions, as well as payment and posting of invoices. They must perform cash management and control of nostro accounts, create and dispatch invoices to trade, and pre-post documents and...
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Global Customer Service Representative
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Bybit Full timeJob Summary:We are seeking a highly motivated and organized Global Customer Service Representative to join our team. As a key member of our support team, you will be responsible for delivering exceptional customer experiences and resolving customer inquiries efficiently.Main Responsibilities:Responding to customer inquiries related to cryptocurrency events...
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Retailer Services Representative
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Global Blue Full timeWe are looking for a talented Customer Care & Implementation Officer to join our Global Blue team! As a key member of our team, you will be responsible for providing top-notch support to our merchants, ensuring their needs are met and exceeded.Your main duties and responsibilities will include:Providing solution-oriented, friendly, and informative customer...
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Customer Service Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia TikTok Full timeTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy.We are seeking a highly skilled Customer Service Manager to lead our Global Live Streaming Team. As a key member of our team, you will be responsible for managing day-to-day operations, providing first-hand support to internal...
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Customer Service Excellence Manager
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Nirvana Asia Full timeNirvana Asia is one of the largest global medical device companies in the world.We are seeking a highly skilled Customer Service Excellence Manager to join our team. In this role, you will be responsible for leading technical account management and operations management functions.Your responsibilities will include:Owning strategic customer oversight and...
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Content Creation Manager
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Commerz Global Service Solutions Full timeAbout the RoleWe are looking for a seasoned Content Creation Manager to lead our digital content efforts at Commerz Global Service Solutions. As a critical member of our marketing team, you will be responsible for creating and publishing high-quality digital content that resonates with our target audience and supports our business goals.Key...
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Global IT Deployment Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia RED Global Full timeKey Performance Indicators (KPIs):The successful SAP Data Migration Coordinator will be measured on their ability to deliver high-quality results within tight deadlines.Responsibilities:Planning and coordination of data migration activitiesCollaboration with cross-functional teams to ensure data integrity and accuracyExecution of data migration activities...
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Global IT Strategist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sandux Global Full timeSandux Global: Driving technological advancements across industries, one solution at a time.Your RoleAs a valued member of our team, you will engage in release and sprint planning sessions, utilizing your analytical acumen and proficiency in handling numerical data to ensure successful project outcomes.Essential QualificationsAt least 1 year experience in...
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Sales Team Lead
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SAS - Global Full timeAbout the RoleAs a Senior Sales Manager at SAS - Global, you will be responsible for leading a team of Account Executives and driving sales revenue in Malaysia. Your primary goal is to manage and mentor your team to achieve exceptional results, develop and execute effective sales strategies, and build strong relationships with customers and partners.The...