Customer Service Team Lead

BASSnet is a premier IT services and consulting company, serving the maritime industry with innovative solutions.About the RoleWe are currently seeking an experienced Support Lead to join our team. This is an exciting opportunity to lead our support function and work closely with our customers and stakeholders to deliver exceptional results.The successful...

About UsGrowthFN SDN BHD is a dynamic company dedicated to delivering exceptional customer experiences. We are looking for a skilled Service Delivery Leader to join our team and drive success in our customer support division.Key ResponsibilitiesLead a team of customer support professionals to achieve outstanding results.Analyze and address customer feedback...

About the RoleWe are seeking an experienced Customer Service Team Lead to join our team in ensuring that customer satisfaction is consistently met. As a key member of our contact center operations, you will be responsible for managing and supporting internal and external stakeholders to resolve escalated complaints efficiently.The ideal candidate should have...

The Senior Surveyor Team Lead will oversee day-to-day operations within the Marine Office, ensuring that all activities are conducted efficiently and effectively. This role requires a balance of technical expertise, leadership, and operational management to ensure compliance with international maritime regulations and the achievement of quality, technical,...

Join Golden Destinations by ICE HOLIDAYS Sdn Bhd as a Customer Service Executive, providing exceptional support to our customers. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and ensuring high levels of satisfaction.Key Responsibilities:Handle incoming customer calls, emails, live chats, and social...

Job DescriptionAbout Zeal GroupWe are an award-winning FinTech organization offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe. Our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hub located in Cyprus and Global Hub Customer...

Job OverviewThis role is responsible for supervising a team of call center associates, ensuring they meet performance expectations and deliver high-quality customer service.ResponsibilitiesSupervise and mentor team members, providing guidance and support to help them succeed.Monitor employee performance, identify areas for improvement, and develop plans to...

**Job Description**We are seeking a highly motivated individual to join our team as Head of Corporate Communications. As a member of our senior leadership team, you will be responsible for developing and implementing strategies to grow the corporate business, leading thought leadership initiatives, and building relationships with senior prospect...

Holiday Tours & Travel is a dynamic and fast-paced travel company that is always looking for talented individuals to join our team. As a Travel Operations Manager, you will be responsible for leading our corporate operations team to deliver exceptional service to our clients.Your primary focus will be on ensuring that all travel arrangements are made...

About Zurich 56 Company LtdWe are a leading organization that values excellent customer service, teamwork, and innovation. Our mission is to provide our clients with unparalleled service while fostering a positive work environment.Job DescriptionThis role is responsible for providing leadership and guidance to the HR services team, ensuring the delivery of...

About Zeal GroupWe are an award-winning FinTech organisation that offers a variety of products. With over 700 employees worldwide, our presence spans Europe, Asia, North & South Africa, the Middle East, and South America.Our Customer Service department plays a vital role in ensuring our clients have a seamless experience with our products. We seek a skilled...

We are looking for a results-driven Senior Manager who can enhance customer satisfaction and streamline interactions. This role requires driving key initiatives, managing a high-performing team, and collaborating with various departments to improve customer journeys and operational processes.Responsibilities:Customer Experience InnovationThe ideal candidate...

Job DetailsWe are seeking a highly motivated and experienced Customer Service Team Leader to join our team at Zeal Group. As a key member of our customer service department, you will be responsible for leading and supervising a team of customer service representatives.Main Responsibilities:Lead and supervise a team of customer service representatives.Provide...

Ecommerce Operations Senior Manager ZALORA Group is seeking an exceptional Ecommerce Operations Senior Manager to lead our product support function. This role requires a highly motivated individual who can build a high-performing team, drive process improvements, and deliver excellent customer experiences. About ZALORA Group ZALORA Group is a leading...

We are seeking a seasoned IT professional to lead our IT Service Desk team. As the ideal candidate, you will be responsible for driving high-quality service delivery, efficient incident and request management, and continuous improvement of service desk operations.This role demands strong leadership, customer service orientation, and technical knowledge to...

About KlookWe are a global travel experiences platform that aims to bring people closer together through shared adventures.Founded in 2014, our company has grown into a team of over 1,500 employees based in 20+ locations worldwide.We're passionate about curating memorable experiences for travelers and empowering them to explore the world with confidence.Our...

We're on a mission to revolutionize the crypto industry, and we need a skilled Senior Manager to help us achieve our goals. As a key member of our team, you'll be responsible for leading our customer service efforts and driving business success.Key Responsibilities:Develop and implement customer-centric strategies to improve satisfaction and loyalty.Lead and...

Team Lead, Customer Support | TNG DigitalWe fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAPWe are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch 'n Go will always be here to...

**About the Role**We are looking for a highly motivated and experienced Senior Product Support professional to lead our Product Support team at ZALORA Group.The successful candidate will be responsible for overseeing and managing the Product Support function, ensuring that requests and inquiries are handled within agreed Service Level Agreements (SLAs).You...

About Us:OKX is part of OKG, a group that brings the value of Blockchain to users around the world. We are shaping the future with crypto.Your Job Description:Lead the daily management of your team, focusing on achieving goals and building a strong customer service brand.Enhance the capabilities of your team members, provide training and guidance, and...