Customer Service Team Director
3 days ago
OKX is part of OKG, a group that brings the value of Blockchain to users around the world. We are shaping the future with crypto.
Your Job Description:- Lead the daily management of your team, focusing on achieving goals and building a strong customer service brand.
- Enhance the capabilities of your team members, provide training and guidance, and promote a positive work environment.
- Cultivate collaboration between departments to drive efficiency and success.
- Bachelor's degree or higher
- Proven experience in the blockchain/cryptocurrency industry
- Excellent leadership and communication skills
- At least 2 years of experience managing a team of over 45 people
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Marine Operations Director
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia RINA Piraeus Team Full timeRINA Piraeus Team is currently seeking a Marine Operations Director to join its office in Kuala Lumpur, Malaysia within the South Asia Pacific Marine Division.Job SummaryThe Marine Operations Director will be responsible for leading and managing all operations within the Marine Office, overseeing both Surveyors at all levels of seniority. This role requires...
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Customer Service Director
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Alba Dental Clinic Full timeThe Role:Lead & Develop the Customer Service Team – Oversee the contact centre team to ensure outstanding service and seamless patient experiences.Implement Key Processes & Procedures – Develop and refine workflows to improve efficiency and maintain excellence.Drive KPIs & Performance – Work closely with directors to set and achieve business...
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Customer Service Delivery Director
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Recooty Full timeAbout the RoleWe are seeking an experienced Customer Service Delivery Director to join our team at Recooty. In this role, you will be responsible for managing customer relationships and delivering high-quality services that meet their needs.Customer RelationshipsYou will act as a single point of contact for technical escalations, ensuring effective...
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Client Service Director
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Alliance Bank Malaysia Berhad Full timeJob Overview:We are seeking a Client Service Director to join our team at Alliance Bank Malaysia Berhad. As a Client Service Director, you will be responsible for providing exceptional client service and driving sales growth through effective relationship management. You will have the opportunity to work closely with cross-functional teams to deliver...
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Service Excellence Director
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia TikTok Full timeThe Livestream Team is committed to creating real-time interactive scenes. As a new form of content, Livestream creates value for all parties in the ecology.We are seeking a highly skilled Service Excellence Director to lead our Global Live Streaming Team. As a key member of our team, you will be responsible for managing day-to-day operations, providing...
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Executive Director of IT Services
24 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Arvato Systems Malaysia Full timeJob OverviewThe Executive Director of IT Services will be responsible for providing strategic leadership and direction to the IT department, ensuring that all IT services are delivered to the highest standard, and that the team is working efficiently and effectively. This is a key leadership role that requires a highly experienced IT professional who can...
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Customer Service Director
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia EPOS GLOBAL SOLUTIONS SDN BHD Full timeEPOS Global Solutions Sdn Bhd is a fast-growing and dynamic company dedicated to transforming the retail and F&B industry with high-performance technology solutions. As we continue to empower businesses by improving operational efficiency, enhancing customer loyalty, and unlocking new growth opportunities, we are seeking an experienced and results-driven...
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Customer Service Director
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia RD Technologies Full timeJob OverviewWe are seeking an experienced Customer Service Manager to join our team at RD Technologies. The successful candidate will be responsible for managing customer support operations, developing strategies to improve engagement and response times, and providing expert knowledge on payment services.
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Customer Success
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Anchanto Full timeOpportunityThe Customer Success & Growth Director will be responsible for identifying opportunities to expand services and increase the lifetime contract value. As the Chief Customer Officer – APAC, you will have a strong understanding of eCommerce concepts and comfort in working with and communicating to C-level stakeholders.Responsibilities:Regularly...
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Customer Experience Director
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia ZALORA Group Full timeJob Summary:ZALORA Group is looking for a talented Customer Experience Director to lead our Product Support function and drive exceptional customer experiences.Main Accountabilities:Develop and execute strategies to enhance customer satisfaction and loyalty.Lead a team of support representatives, ensuring timely and efficient resolution of customer...
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Reservations Team Member
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Shangri-La Hotels and Resorts Full timeWe are seeking a highly skilled and experienced Customer Sales Executive to join our Sales and Marketing team at Traders Hotel by Shangri-La. The successful candidate will be responsible for handling guest inquiries, processing bookings, and maximizing revenue through effective reservation management.To succeed in this role, the ideal candidate will possess...
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Customer Service Team Member
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Gulf Marketing Group (GMG Group) Full timeWe are seeking a highly motivated and customer-focused Customer Service Team Member to join our team at Gulf Marketing Group (GMG Group). As a key member of our customer service team, you will be responsible for providing exceptional customer experiences and ensuring that our customers receive the best possible service.We are looking for someone who is...
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Customer Service Team Lead
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zeal Holdings Limited Full timeJob SummaryWe are seeking a skilled and experienced customer service professional to lead our Middle East customer service team. As a key member of our global customer service management team, you will be responsible for overseeing the delivery of exceptional customer experiences across Dubai and the region.About Zeal Holdings LimitedZeal Holdings Limited is...
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Customer Relationship Director
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sutherland Full timeJob DescriptionWe are seeking a highly experienced Customer Relationship Director to join our team at Sutherland. As a Customer Relationship Director, you will play a critical role in driving business growth and improving customer satisfaction.Main ResponsibilitiesDevelop Customer Relationships: Establish and maintain strong relationships with customers and...
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Customer Service Team Lead
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia GrowthFN SDN BHD Full timeAbout UsGrowthFN SDN BHD is a dynamic company dedicated to delivering exceptional customer experiences. We are looking for a skilled Service Delivery Leader to join our team and drive success in our customer support division.Key ResponsibilitiesLead a team of customer support professionals to achieve outstanding results.Analyze and address customer feedback...
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Food Service Director
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hyatt Hotels Corporation Full timeHyatt Hotels Corporation is seeking a highly skilled Food Service Director to lead the restaurant operation. As a business leader and marketing strategist, you will ensure the outlet runs smoothly, adheres to hotel standards, and achieves financial success.Key ResponsibilitiesOversee the efficient running of the department in line with Hyatt International's...
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Customer Service Team Lead
24 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia BASSnet Full timeBASSnet is a premier IT services and consulting company, serving the maritime industry with innovative solutions.About the RoleWe are currently seeking an experienced Support Lead to join our team. This is an exciting opportunity to lead our support function and work closely with our customers and stakeholders to deliver exceptional results.The successful...
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HR Service Delivery Director
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Juris Technologies Sdn Bhd Full timeAbout the RoleWe are searching for an experienced HR Service Delivery Director to join our Global Business Services (GBS) HR services group. The ideal candidate will be a key leader in our Hire to Retire (H2R) services team and be actively engaged in growing a global world-class H2R organization that can operationalize service solutions for both our APAC...
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Director of Fund Services
58 minutes ago
Kuala Lumpur, Kuala Lumpur, Malaysia MUFG Investor Services Full timeAbout the RoleThis is an exceptional opportunity for a seasoned professional to join our team as a Director of Fund Services. The successful candidate will be responsible for leading new funds on-boarding process, ensuring timely completion of deliverables, and resolving issues/queries raised by clients.The ideal candidate will have a strong understanding of...
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Employee Services Director
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full timeZurich 56 Company Ltd is seeking an Employee Services Director to lead our HR services team in delivering exceptional HR experiences to our employees. In this role, you will be responsible for overseeing the daily operations of the team to ensure the delivery of efficient and high-quality HR services.Primary ResponsibilitiesLiaise with various stakeholders,...