Customer Service Team Member

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Gulf Marketing Group (GMG Group) Full time

We are seeking a highly motivated and customer-focused Customer Service Team Member to join our team at Gulf Marketing Group (GMG Group). As a key member of our customer service team, you will be responsible for providing exceptional customer experiences and ensuring that our customers receive the best possible service.

We are looking for someone who is highly motivated, has excellent communication skills, and is able to work well in a fast-paced environment. Your primary responsibility will be to ensure that our customers are satisfied with their purchases and provide them with accurate information about our products and services.

Key Responsibilities:

  • Providing exceptional customer service and ensuring customer satisfaction
  • Maintaining high levels of product knowledge and staying up-to-date with new products and services
  • Communicating effectively with customers, handling complaints, and resolving issues promptly
  • Working closely with the sales team to achieve sales targets and goals
  • Participating in visual merchandising activities to maintain a visually appealing store environment

Requirements:

  • Citizenship: Malaysia
  • Able to start immediately
  • Highly motivated and customer-focused individual
  • Pleasant personality and professional conduct
  • Good command of English and Bahasa Malaysia
  • Able to adapt to retail working environment (shift working schedule, weekends & PH)

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