Customer Service Team Lead

Zeal Holdings Limited is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe. Our mission is to provide exceptional customer service and support to our clients.About the RoleThis leadership role requires someone with strong experience in customer service and team...

At Trip.com Group, we are seeking a skilled Customer Service Team Lead to join our dynamic team. As a key member of our leadership team, you will be responsible for overseeing the day-to-day supervision of a group of customer advisors. Your primary goal will be to ensure exceptional customer service delivery, while also driving performance and growth within...

Job SummaryWe are seeking a skilled and experienced customer service professional to lead our Middle East customer service team. As a key member of our global customer service management team, you will be responsible for overseeing the delivery of exceptional customer experiences across Dubai and the region.About Zeal Holdings LimitedZeal Holdings Limited is...

About UsGrowthFN SDN BHD is a dynamic company dedicated to delivering exceptional customer experiences. We are looking for a skilled Service Delivery Leader to join our team and drive success in our customer support division.Key ResponsibilitiesLead a team of customer support professionals to achieve outstanding results.Analyze and address customer feedback...

The Senior Surveyor Team Lead will oversee day-to-day operations within the Marine Office, ensuring that all activities are conducted efficiently and effectively. This role requires a balance of technical expertise, leadership, and operational management to ensure compliance with international maritime regulations and the achievement of quality, technical,...

Job Description: Regional Customer Service ManagerAbout Zeal Holdings LimitedWe are an award-winning FinTech organisation offering a variety of products. Our team consists of 700+ employees across the globe, with our headquarters in London, UK. We have offices and presence spread across Europe, Asia, North & South Africa, Middle East and South America, with...

Join Golden Destinations by ICE HOLIDAYS Sdn Bhd as a Customer Service Executive, providing exceptional support to our customers. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and ensuring high levels of satisfaction.Key Responsibilities:Handle incoming customer calls, emails, live chats, and social...

Leadership OpportunitySutherland is seeking a dedicated professional to join our team as a Customer Experience Team Lead. As a key member of our contact center, you will be responsible for leading and monitoring a team of associates to achieve organizational goals.Key Responsibilities:Lead, monitor, and supervise a team of at least 10 associates to achieve...

Job OverviewThis role is responsible for supervising a team of call center associates, ensuring they meet performance expectations and deliver high-quality customer service.ResponsibilitiesSupervise and mentor team members, providing guidance and support to help them succeed.Monitor employee performance, identify areas for improvement, and develop plans to...

**Job Description**We are seeking a highly motivated individual to join our team as Head of Corporate Communications. As a member of our senior leadership team, you will be responsible for developing and implementing strategies to grow the corporate business, leading thought leadership initiatives, and building relationships with senior prospect...

About Zurich 56 Company LtdWe are a leading organization that values excellent customer service, teamwork, and innovation. Our mission is to provide our clients with unparalleled service while fostering a positive work environment.Job DescriptionThis role is responsible for providing leadership and guidance to the HR services team, ensuring the delivery of...

Holiday Tours & Travel is a dynamic and fast-paced travel company that is always looking for talented individuals to join our team. As a Travel Operations Manager, you will be responsible for leading our corporate operations team to deliver exceptional service to our clients.Your primary focus will be on ensuring that all travel arrangements are made...

We are looking for a results-driven Senior Manager who can enhance customer satisfaction and streamline interactions. This role requires driving key initiatives, managing a high-performing team, and collaborating with various departments to improve customer journeys and operational processes.Responsibilities:Customer Experience InnovationThe ideal candidate...

Ecommerce Operations Senior Manager ZALORA Group is seeking an exceptional Ecommerce Operations Senior Manager to lead our product support function. This role requires a highly motivated individual who can build a high-performing team, drive process improvements, and deliver excellent customer experiences. About ZALORA Group ZALORA Group is a leading...

We are seeking a seasoned IT professional to lead our IT Service Desk team. As the ideal candidate, you will be responsible for driving high-quality service delivery, efficient incident and request management, and continuous improvement of service desk operations.This role demands strong leadership, customer service orientation, and technical knowledge to...

We're on a mission to revolutionize the crypto industry, and we need a skilled Senior Manager to help us achieve our goals. As a key member of our team, you'll be responsible for leading our customer service efforts and driving business success.Key Responsibilities:Develop and implement customer-centric strategies to improve satisfaction and loyalty.Lead and...

Team Lead, Customer Support | TNG DigitalWe fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAPWe are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch 'n Go will always be here to...

**About the Role**We are looking for a highly motivated and experienced Senior Product Support professional to lead our Product Support team at ZALORA Group.The successful candidate will be responsible for overseeing and managing the Product Support function, ensuring that requests and inquiries are handled within agreed Service Level Agreements (SLAs).You...

About Us:OKX is part of OKG, a group that brings the value of Blockchain to users around the world. We are shaping the future with crypto.Your Job Description:Lead the daily management of your team, focusing on achieving goals and building a strong customer service brand.Enhance the capabilities of your team members, provide training and guidance, and...

About The RoleThis is an exciting opportunity to fast track a career based on performance and the desire to progress.Key Responsibilities:To provide information about products and services to customers.To meet customer needs and expectations.To educate customers on current campaigns that we represent.To create brand awareness to the public.Managing a dynamic...