Team Lead Customer Experience

About KlookWe are a global travel experiences platform that aims to bring people closer together through shared adventures.Founded in 2014, our company has grown into a team of over 1,500 employees based in 20+ locations worldwide.We're passionate about curating memorable experiences for travelers and empowering them to explore the world with confidence.Our...

The Senior Surveyor Team Lead will oversee day-to-day operations within the Marine Office, ensuring that all activities are conducted efficiently and effectively. This role requires a balance of technical expertise, leadership, and operational management to ensure compliance with international maritime regulations and the achievement of quality, technical,...

Job DescriptionCIMB is seeking a highly motivated Team Lead, Cash Client Service to lead our cash management operations and drive business growth through innovative strategies and solutions.Key ResponsibilitiesLead a team of customer service representatives to provide exceptional support and resolve complex issues efficiently.Develop and implement business...

Funding Societies | Modalku OverviewWe are a leading SME digital financing platform in Southeast Asia, licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam. Backed by prominent investors, we provide business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional...

Welcome to Zeal Group, an award-winning FinTech organisation offering innovative solutions to various industries. As a CS Team Lead, you will play a crucial role in ensuring that our customers receive top-notch service. With a global presence spanning multiple continents, we strive to create a seamless experience for our clients.As a Team Manager - Customer...

Key ResponsibilitiesAs a Customer Experience Lead, you will be responsible for ensuring that our customers receive exceptional customer service and have a positive experience when shopping with us.You will work closely with the sales team to achieve business objectives, assist the Shop Manager in daily shop operations and inventory monitoring, and sell and...

About KlookWe are Asia's leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences...

BASSnet OverviewWe are a leading provider of innovative solutions for the maritime industry.Our team is dedicated to delivering exceptional customer support and we are seeking a highly skilled Support Lead to join our team.The successful candidate will have experience in customer service and support, particularly in a team lead role or as a level 2...

BASSnet is a premier IT services and consulting company, serving the maritime industry with innovative solutions.About the RoleWe are currently seeking an experienced Support Lead to join our team. This is an exciting opportunity to lead our support function and work closely with our customers and stakeholders to deliver exceptional results.The successful...

OKX is a cutting-edge company shaping the future of cryptocurrency. As a Senior Manager of Customer Service, you will play a crucial role in overseeing daily operations and ensuring seamless delivery of our services. You will be responsible for developing strategic customer service workflows, business standards, and management systems to enhance operational...

Key ResponsibilitiesLead and drive service delivery for assigned accounts, ensuring timely and high-quality execution.Accountable for project success, identifying and mitigating potential risks, and escalating issues as necessary.Manage and communicate with key stakeholders on daily operational support, ensuring seamless resolution of customer...

Job DescriptionAbout the Role:The Customer Service Team Lead will oversee and lead a team of customer service representatives, ensuring they adhere to established policies and procedures. This role involves managing day-to-day operations, addressing customer inquiries and concerns, and fostering a positive and productive work environment within the team.Key...

Job SummaryWe are seeking a skilled and experienced customer service professional to lead our Middle East customer service team. As a key member of our global customer service management team, you will be responsible for overseeing the delivery of exceptional customer experiences across Dubai and the region.About Zeal Holdings LimitedZeal Holdings Limited is...

Ecommerce Operations Senior Manager ZALORA Group is seeking an exceptional Ecommerce Operations Senior Manager to lead our product support function. This role requires a highly motivated individual who can build a high-performing team, drive process improvements, and deliver excellent customer experiences. About ZALORA Group ZALORA Group is a leading...

About the RoleWe are seeking an experienced Customer Service Team Lead to join our team in ensuring that customer satisfaction is consistently met. As a key member of our contact center operations, you will be responsible for managing and supporting internal and external stakeholders to resolve escalated complaints efficiently.The ideal candidate should have...

About UsGrowthFN SDN BHD is a dynamic company dedicated to delivering exceptional customer experiences. We are looking for a skilled Service Delivery Leader to join our team and drive success in our customer support division.Key ResponsibilitiesLead a team of customer support professionals to achieve outstanding results.Analyze and address customer feedback...

Team Lead, Customer Support | TNG DigitalWe fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAPWe are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch 'n Go will always be here to...

**Job Description**We are seeking a highly motivated individual to join our team as Head of Corporate Communications. As a member of our senior leadership team, you will be responsible for developing and implementing strategies to grow the corporate business, leading thought leadership initiatives, and building relationships with senior prospect...

Get AI-powered advice on this job and more exclusive features.Hytech is a leading fintech company specializing in cutting-edge financial technology solutions. Our innovative platforms and applications empower our clients to manage their finances efficiently, securely, and with unparalleled convenience. As a market leader in the fintech industry, we are...

We are seeking a Cloud-based Customer Experience Lead with expertise in Salesforce CRM and Contact Centre technologies. As a Senior Solutions Architect for Sales and Marketing, you will lead the design and architecture of Salesforce CRM solutions and drive Genesys omnichannel integration.The successful candidate will have a strong background in solution...