Customer Service Team Lead

Job DescriptionAbout the Role:The Customer Service Team Lead will oversee and lead a team of customer service representatives, ensuring they adhere to established policies and procedures. This role involves managing day-to-day operations, addressing customer inquiries and concerns, and fostering a positive and productive work environment within the team.Key...

About the RoleThe Field Service Professional will be responsible for visiting customer sites to install, maintain, commission, and repair power supply and related systems. This individual must have a strong background in electrical/electronic equipment repair and be able to communicate effectively with customers and internal teams. If you are a motivated and...

BASSnet is a premier IT services and consulting company, serving the maritime industry with innovative solutions.About the RoleWe are currently seeking an experienced Support Lead to join our team. This is an exciting opportunity to lead our support function and work closely with our customers and stakeholders to deliver exceptional results.The successful...

Job SummaryWe are seeking a skilled and experienced customer service professional to lead our Middle East customer service team. As a key member of our global customer service management team, you will be responsible for overseeing the delivery of exceptional customer experiences across Dubai and the region.About Zeal Holdings LimitedZeal Holdings Limited is...

About UsGrowthFN SDN BHD is a dynamic company dedicated to delivering exceptional customer experiences. We are looking for a skilled Service Delivery Leader to join our team and drive success in our customer support division.Key ResponsibilitiesLead a team of customer support professionals to achieve outstanding results.Analyze and address customer feedback...

About the RoleWe are seeking an experienced Customer Service Team Lead to join our team in ensuring that customer satisfaction is consistently met. As a key member of our contact center operations, you will be responsible for managing and supporting internal and external stakeholders to resolve escalated complaints efficiently.The ideal candidate should have...

Get AI-powered advice on this job and more exclusive features.Hytech is a leading fintech company specializing in cutting-edge financial technology solutions. Our innovative platforms and applications empower our clients to manage their finances efficiently, securely, and with unparalleled convenience. As a market leader in the fintech industry, we are...

The Senior Surveyor Team Lead will oversee day-to-day operations within the Marine Office, ensuring that all activities are conducted efficiently and effectively. This role requires a balance of technical expertise, leadership, and operational management to ensure compliance with international maritime regulations and the achievement of quality, technical,...

Hytech is a leading fintech company specializing in cutting-edge financial technology solutions. Our innovative platforms and applications empower our clients to manage their finances efficiently, securely, and with unparalleled convenience. As a market leader in the fintech industry, we are dedicated to driving digital transformation and shaping the future...

Who We Are:At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking...

Who We Are:At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking...

Job SummaryAs a Technical Support Expert at Wohn-Service-Team, you will play a crucial role in providing technical support and services to our clients. This involves installing, maintaining, and repairing power solutions and related systems at customer sites. We are looking for a highly skilled professional with a passion for electrical/electronic equipment...

Job DescriptionWe are looking for a highly skilled Power Solutions Technician to provide technical support and services to our clients. As a key member of our team, you will be responsible for the installation, maintenance, and repair of power solutions and related systems. If you have a passion for working with electrical/electronic equipment and providing...

BASSnet OverviewWe are a leading provider of innovative solutions for the maritime industry.Our team is dedicated to delivering exceptional customer support and we are seeking a highly skilled Support Lead to join our team.The successful candidate will have experience in customer service and support, particularly in a team lead role or as a level 2...

At Hytech Empire, we are committed to delivering exceptional financial services. As a Financial Services Team Lead, you will play a crucial role in driving our mission forward.The ideal candidate will have experience in leading customer-facing teams and possess strong communication skills. They should be able to motivate and develop their team members to...

Job OverviewAt Wohn-Service-Team, we are seeking a skilled Electrical Equipment Specialist to join our team. This is an exciting opportunity to work on various power solutions and related systems in a field service role. The ideal candidate will have sufficient relevant experience in repairing electrical/electronic equipment at the component level.Main...

Job OverviewThis role is responsible for supervising a team of call center associates, ensuring they meet performance expectations and deliver high-quality customer service.ResponsibilitiesSupervise and mentor team members, providing guidance and support to help them succeed.Monitor employee performance, identify areas for improvement, and develop plans to...

Key ResponsibilitiesThis position involves overseeing multiple local service hubs, managing teams, and ensuring efficient incident management and resolution. The ideal candidate will possess strong technical knowledge and leadership skills.Manage local service hubs and teams.Coordinate field service activities to ensure timely issue resolution.Provide...

We are seeking an experienced and proactive IT Service Desk Team Leader to manage and lead our IT Service Desk team. The ideal candidate will be responsible for ensuring high-quality service delivery, efficient incident and request management, and continuous improvement of service desk operations.Key Responsibilities:Manage a small to medium-sized team to...

We are looking for a talented Group Lead - Customer Service to join our team at Trip.com Group. In this role, you will be responsible for leading a team of customer service representatives and working closely with the Operation Manager to achieve service excellence.About Us:We have four Customer Service Centres located in Japan, Korea, the UK, and the...