IT Service Delivery Manager

7 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Lavu Tech Solutions Sdn Bhd Full time

We are seeking a skilled IT Service Delivery Manager to join our team at Lavu Tech Solutions Sdn Bhd.

In this role, you will be responsible for proposing and/or setup Key Performance Indicators / Metrics (KPIs / KPMs).

You will support the design and implementation of mechanisms to facilitate the early identification and prompt resolution of risks, including escalating these risks to the required forums for support.

You will support the design of the Target Operating Model, Business Impact Assessment and implementation of the tools/enablers that the Central DSP / CDO team delivers to CIB CC and FM.

You will perform feasibility and options analysis for implementing all the standards across all stages of planning and execution.

This is a mid-senior level contract position in Research, Analyst, and Information Technology.



  • Kuala Lumpur, Kuala Lumpur, Malaysia Adventus Pte Ltd Full time

    Job DescriptionAs an IT Service Delivery Manager at Adventus Pte Ltd, you will be responsible for overseeing the delivery of IT services to clients. This involves ensuring high-quality and timely support, coordinating with internal IT teams and Business Units to resolve client issues, and monitoring service performance and client satisfaction.Key...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Full time

    Job DescriptionWe are seeking an IT Service Delivery Manager to join our team. As an IT Service Delivery Manager, you will be responsible for ensuring the successful delivery of IT services to our customers.Key ResponsibilitiesService Delivery• Ensure timely delivery of IT services, working closely with stakeholders to identify and mitigate...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Rosemallow Technologies Pvt Ltd Full time

    Job SummaryRosemallow Technologies Pvt Ltd is seeking an IT Service Delivery Manager to oversee the delivery of high-quality services to our clients. In this role, you will be responsible for managing external consulting teams, ensuring quality delivery of services, and supervising installation, maintenance, and operations of hardware, firmware, and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Full time

    Job OverviewWe're seeking a highly skilled IT Service Delivery Manager to join our team at Standard Chartered. As a key member of our IT department, you will be responsible for managing the delivery of IT services to meet business requirements.Key Responsibilities:Manage the delivery of IT services to meet business requirementsCollaborate with...


  • Kuala Lumpur, Kuala Lumpur, Malaysia LS Retail Full time

    About UsAt LS Retail, we pride ourselves on fostering a collaborative environment where innovation meets customer success. As a key member of our team, you will play a crucial role in ensuring our customers and partners get the most out of our solutions, while growing your own expertise in the retail software space.This IT Service Delivery Manager role is...


  • Kuala Lumpur, Kuala Lumpur, Malaysia FNZ Full time

    The Service Delivery Manager has primary responsibility for providing senior client management support, incorporating service delivery oversight with key named client(s) on a day to day basis. The Service Delivery Manager promotes a service of excellence by ensuring client expectations on key performance indicator reporting, meeting actions and availability...


  • Kuala Lumpur, Kuala Lumpur, Malaysia FNZ Full time

    Service Delivery ManagerFNZ Group Kuala Lumpur, MalaysiaPosted: 13 days ago Type: Permanent Salary: CompetitiveThe Service Delivery Manager has primary responsibility for providing senior client management support, incorporating service delivery oversight with key named client(s) on a day to day basis. The Service Delivery Manager promotes a service of...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Teknowiz Full time

    Teknowiz is hiring a Service Delivery Manager to lead our IT operations team. The successful candidate will have a proven track record of delivering high-quality services, managing teams, and driving process improvements. As a Service Delivery Manager, you will be responsible for overseeing the IT operations aspects of the business services, ensuring they...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Mühlbauer GmbH & Co. KG Full time

    Based in Kuala LumpurJob Description:We are seeking a seasoned Service Manager to join our team as the Service Delivery Manager. This role is pivotal in coordinating a nationwide service team of up to 30 engineers, covering mechanical, electrical, and software/IT engineering domains. The successful candidate will be groomed to assume the Head of the Service...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Elitez Asia Việt Nam Full time

    An international executive recruitment company, Elitez Group of Companies is hiring on behalf of a leading international consultancy for the position of (Senior) SAP SAP Service Delivery Manager- AMS in KL, Malaysia.Responsibilities:Be responsible for overseeing and managing the successful delivery of SAP Application Management Services to clients.Involve...


  • Kuala Lumpur, Kuala Lumpur, Malaysia noventiq Full time

    Project Manager/Service Delivery ManagerJoin to apply for the Project Manager/Service Delivery Manager role at Noventiq Malaysia.About Us: Noventiq (Noventiq Holdings PLC) is a premier global provider of cutting-edge digital transformation and cybersecurity solutions, headquartered in London. We empower businesses to thrive in the digital age, connecting...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

    We are seeking a highly skilled Service Delivery Manager to join our team at Prudential Hong Kong Limited.Key Performance Indicators (KPIs):The successful candidate will be responsible for achieving the following KPIs:Financial – Ensure the team achieves Service Level Agreements (SLA) and maintains cost-effective management.Customer – Plan and organize...


  • Kuala Lumpur, Kuala Lumpur, Malaysia GREAT EASTERN Full time

    About the JobWe are looking for a professional to join our team as IT Security Service Delivery Manager. This is a unique opportunity to lead the GREAT EASTERN Security Product Management Services (SPMS) Team and act as a single point of contact to the management team for further action. The role involves leading and supporting end-to-end security operations...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Nutanix Full time

    The RoleWe are seeking a seasoned professional to lead our Professional Services Delivery functions across major parts of ASEAN.This role is responsible for managing a team of Technical Account Managers, Consultants and/or Residents, ensuring customer delivery and revenue management responsibilities for the assigned region and line of business within the APJ...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full time

    Take Your Career to New Heights with BusinesslistAbout the Job: We are seeking an experienced Technical Delivery Manager to lead our Java delivery teams. As a key member of our IT department, you will be responsible for planning and executing technical deliverables, ensuring timely project completion and high-quality results.Main Responsibilities:Technical...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Recooty Full time

    Lead Our IT Service Delivery TeamWe are seeking a highly skilled IT professional to lead our IT service delivery team as an IT Service Delivery Lead. In this role, you will be responsible for overseeing the entire service delivery process, from request to resolution.Key ResponsibilitiesYour key responsibilities will include:Overseeing the entire service...


  • Kuala Lumpur, Kuala Lumpur, Malaysia AIA Digital+ Full time

    Digital Service Management LeaderAIA Digital+ is a technology hub empowering AIA to become more efficient, connected, and innovative as it achieves its purpose of enhancing millions of people's lives across Asia-Pacific.This role is instrumental in shaping AIA Digital+'s vision for the future by working closely with cross-functional teams. Our...


  • Kuala Lumpur, Kuala Lumpur, Malaysia cbs Corporate Business Solutions Full time

    cbs Malaysia and India is the subsidiary of cbs, a leading international consultancy headquartered in Heidelberg, Germany. We deliver high-end quality consulting and technology services to large industrial corporations that run SAP. Currently we are looking for AMS-SAP Service Delivery Manager to join as part of our team.Position: SAP Service Delivery...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Recooty Full time

    **Job Summary:**We are seeking a skilled Service Delivery Coordinator to join our team at Recooty. In this role, you will be responsible for the proactive monitoring of 24x7 service orders and coordinating service deliveries with various internal service teams.**Key Responsibilities:**Proactively monitor and analyze 24x7 service orders to ensure timely...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Nutanix Full time

    Hungry, Humble, Honest, with Heart.The OpportunityA successful candidate in this role will be responsible for managing the Professional Services Delivery functions across major parts of ASEAN running a team of Technical Account Managers, Consultants and/or Residents. Reporting to South East Asia, Taiwan, HK and Korea (SEATHK) SDL, this role will have...