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Fraud Prevention Expert

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

About this Opportunity

The Trust and Safety Analyst role involves collaborating with stakeholders to address customer queries, detect and prevent malicious activity, and maintain platform integrity. A rotating shift schedule ensures 24/7 coverage during business hours.

Key Tasks:

  • Communicate effectively with internal and external stakeholders to resolve customer issues promptly.
  • Identify and analyze potential threats to the platform, developing proactive solutions to mitigate risks.
  • Monitor detection tool outputs to inform data-driven decisions and optimize processes.
  • Promote a culture of compliance within the team and organization.

Essential Skills:

Fraud prevention, Non-compliance management

Desired Qualifications:

Strong analytical skills, fluency in English, and ability to work independently.