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Customer Engagement Strategist

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Cheil Malaysia Full time

We're looking for a skilled Brand Experience Assistant Manager to join our team at Cheil Malaysia in Kuala Lumpur.

About the Job:

In this exciting role, you'll be responsible for designing and executing innovative events that bring our clients' brands to life.

The ideal candidate will have a strong background in event management, marketing, or a related field, with a proven track record of delivering successful events that exceed client expectations.

As a member of our Brand Experience team, you'll collaborate closely with cross-functional teams to develop comprehensive brand experience strategies that drive engagement and loyalty among our clients' target audiences.

Responsibilities:

Key Responsibilities:
  • Lead the development of comprehensive brand experience strategies that align with our clients' business objectives.
  • Conceptualize and execute event ideas that showcase our clients' brands and engage their target audiences.
  • Collaborate with internal stakeholders to ensure seamless event execution and exceed client expectations.
  • Analyze and optimize the end-to-end customer journey to identify opportunities for improvement and innovation.

What We're Looking For:

  • Bachelor's degree in Event Management, Marketing, or related field.
  • Minimum 5 years of experience in event planning and management, with a focus on creating positive customer experiences.
  • Proven track record of delivering successful events that exceed client expectations.
  • Strong leadership and collaboration skills, with ability to work effectively in a fast-paced environment.
  • Excellent communication and negotiation skills, with ability to build strong relationships with clients and internal stakeholders.