Current jobs related to Contract Center Manager - Kuala Lumpur, Kuala Lumpur - U Mobile

  • Data Center Operations Manager

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Alibaba Cloud Full time

    Job DescriptionWe are seeking a highly skilled Data Center Operations Manager to join our team at Alibaba Cloud.The successful candidate will be responsible for managing our critical data center operations, asset and security operations, data center build-outs, and scaling. They will recommend and oversee policies and procedures to meet industry best...

  • Data Center Infrastructure Manager

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia ENGINEERINGUK Full time

    Job SummaryThe Data Center Facility Manager plays a vital role in ensuring the smooth operation of our data centers. This position is responsible for overseeing all aspects of the critical physical infrastructure, including electrical, mechanical, and HVAC equipment.Key Responsibilities:Oversee all aspects of the data center's critical physical...

  • Data Center Operations Manager

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Google Full time

    About the Role:We are seeking a highly experienced IT Director to lead our data center operations team. As a key member of our infrastructure team, you will be responsible for overseeing the day-to-day management of teams within data center operations.You will communicate business priorities and ensure consistency with company objectives. In addition, you...

  • Senior Data Center Project Manager

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia First Point Group Full time

    Job Description:First Point Group is seeking a highly experienced Data Center Project Director to lead the planning, execution, and delivery of data center projects. The ideal candidate will have a strong background in data center operations, construction, and infrastructure, with a proven track record of managing complex projects on time and within...

  • Education Center Manager

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Tadika Cahaya Harapan Ceria Full time

    Fewer than 20 applicants. You still have a chanceJob Responsibilities:Identify suitable locations and develop new education centers.Manage and oversee daily operations at the centers.Maintain the center's business to ensure profitability meets designated targets.Analyze the competitive landscape and market conditions across regions to assess feasibility for...

  • Global Data Center Services Lead

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Alibaba Cloud Full time

    Global Data Center Services LeadWe are seeking a seasoned professional to join our team as a Global Data Center Services Lead at Alibaba Cloud.The ideal candidate will have extensive experience in managing large-scale data center operations, asset and security operations, data center build-outs, and scaling. They will be responsible for recommending and...

  • Data Center Operations Manager

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Alibaba Cloud Full time

    Data Center Operations ManagementThe ideal candidate will possess extensive experience in data center operations, with a strong focus on team leadership and vendor management.We are seeking a highly skilled professional to lead our global data center facility operation team. The successful candidate will have a deep understanding of data center mechanical,...

  • Data Center Engineering Operations Specialist

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia ENGINEERINGUK Full time

    Job DescriptionData Center Engineering Operations Engineer is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating within contract parameters. This includes risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric...

  • Data Center Director Position

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia First Point Group Full time

    Responsibilities:Leadership and Collaboration:Lead cross-functional teams to ensure successful project delivery.Collaborate with engineering, construction, and operations teams to align project goals and deliverables.Communicate effectively with stakeholders to manage expectations and ensure project success.Data Center Design and Implementation:Ensure data...

  • Data Center Operation Manager

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia CHINA STATE CONSTRUCTION ENGINEERING (M) SDN. BHD. Full time

    Data Center Operations Manager is responsible for overseeing the daily operations of a data center, ensuring its efficiency, security, and reliability.Key Responsibilities:Strong knowledge of data center infrastructure, including:Servers, storage, networking, and virtualization.Cooling, power distribution (UPS, generators), and fire suppression.Familiarity...

  • Contact Center Manager

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Sutherland Full time

    Sutherland is a dynamic and innovative company that's looking for a talented Team Manager to join our team. As a key member of our contact center team, you'll play a crucial role in driving sales performance and achieving business objectives.Key ResponsibilitiesAs a Team Manager, you'll be responsible for:Assisting and supporting sales personnel in their...

  • Facilities Manager, Data Center

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Alibaba Cloud Full time

    Description:Collaborate with internal/external stakeholders to define data center operations and develop Change Management procedures and tools, SOP and EOP of regional collocation DC facilities.Technical leader managing team and consultants to implement the data center operations in normal and emergency situations.Technical leader managing the collocation...

  • Data Center Project Director

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia First Point Group Full time

    Our client is a fast growing Data Center service provider, seeking for an experienced and highly organized Data Center Project Director to oversee the planning, execution, and delivery of data center projects. The ideal candidate will have a strong background in data center operations, construction, and infrastructure, with a proven track record of managing...

  • Data Center Operations Manager

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia First Point Group Full time

    About the RoleWe are seeking an experienced Data Center Operations Manager to join our team at First Point Group. As a key member of our operations team, you will be responsible for managing data center operations, maintenance, and overseeing modification of critical environment systems.The successful candidate will have strong leadership skills, excellent...

  • Asset Manager, Data Center

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Alibaba Cloud Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Alibaba Cloud.Alibaba Cloud Data Center is a global cloud computing infrastructure offering high-performance, available, and secure cloud services across 30 cloud regions and 89 availability zones through advanced technology and global deployment.Leveraging years...

  • Learning Center Manager Position

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Tadika Cahaya Harapan Ceria Full time

    About the Role:Tadika Cahaya Harapan Ceria seeks a seasoned Education Center Manager to spearhead our educational initiatives. The successful candidate will oversee the establishment of new education centers, manage existing ones, and foster a culture of excellence.Key Responsibilities:Strategic Location Selection: Identify optimal locations for new...

  • Call Center Team Manager

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Minacs Full time

    Job DescriptionThe Call Center Team Manager is responsible for supervising a team of call center associates, ensuring they meet performance expectations and deliver high-quality customer service.Main ResponsibilitiesSupervise and direct team members, setting priorities and goals to achieve business objectives.Develop and implement strategies to improve team...

  • Data Center Partner Manager

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Denave Full time

    Job SummaryDenave is seeking a highly experienced Channel Account Manager to join our team. As a key member of our sales team, you will be responsible for driving revenue growth through effective channel ecosystem management.The ideal candidate will have a deep understanding of the Data Center Group products and services, including their features, benefits,...

  • IT Operations Manager

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia CHINA STATE CONSTRUCTION ENGINEERING (M) SDN. BHD. Full time

    Job Title: Data Center Operations ManagerLocation: MalaysiaAbout Us:CHINA STATE CONSTRUCTION ENGINEERING (M) SDN. BHD. is a leading construction company in Malaysia, specializing in building and infrastructure development.About the Role:Oversee the daily operations of our data center, ensuring its efficiency, security, and reliability.Manage and maintain the...

  • Data Center Consultant

    12 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia First Point Group Full time

    Direct message the job poster from First Point GroupOur client is a fast-growing Data Center service provider, seeking an experienced and highly organized Data Center Consultant to provide expert guidance and support in the planning, design, implementation, and optimization of data center infrastructure across Southeast Asia (SEA), with a strong focus in...

Contract Center Manager

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia U Mobile Full time

We are looking for a Contract Center Manager to join our team at U Mobile. As a Contract Center Manager, you will be responsible for leading a team of Customer Service Executives (CSEs) to deliver exceptional customer service.

Your key responsibilities will include:

  • Leading a team of CSEs to ensure that customers receive excellent service
  • Developing and implementing training programs to improve CSE performance
  • Coordinating with other teams to resolve customer issues
  • Analyzing customer feedback and making recommendations for improvement

To be successful in this role, you will need to have:

  • A minimum of 3 years experience in customer service or a related field
  • Proven leadership and management skills
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and meet deadlines