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Relationship Builder Executive

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia AIA Hong Kong and Macau Full time

In this role, you'll have the opportunity to make a real difference in people's lives by delivering exceptional customer experiences.

As a Relationship Builder Executive, you'll work closely with customers to understand their needs and preferences, and provide tailored solutions that meet those needs.

This is an exciting opportunity to join a dynamic team that's passionate about creating a healthier, more sustainable future for everyone.

You'll be responsible for building strong relationships with customers, resolving issues efficiently, and delivering world-class service that exceeds their expectations.

About the Opportunity
  • To build strong relationships with customers, understanding their needs and preferences, and providing tailored solutions.
  • To deliver exceptional customer experiences, resolving issues efficiently, and exceeding customer expectations.
Key Performance Indicators
  • Deliver high levels of customer satisfaction, measured through regular surveys and feedback.
  • Resolve customer issues efficiently, minimizing escalations and improving overall customer experience.
  • Develop a deep understanding of customer needs and preferences, using that knowledge to provide personalized solutions.