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Banking Operations Director

2 months ago

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Job Summary

We are seeking a highly skilled Banking Operations Director to join our team at MUFG Investor Services. As a key member of our operations team, you will be responsible for delivering a range of banking services to our clients, including timely execution and resolution of issues relating to incoming and outgoing wire transfers, foreign exchange, and reporting.

Key Responsibilities
  • Work closely with client operations teams to deliver banking services to clients
  • Timely execution and resolution of issues relating to incoming and outgoing wire transfers
  • Timely execution of foreign exchange
  • Provide reporting including confirmations to facilitate various internal and external reports
  • Be a resource and support within a team environment
  • Identify and drive banking system improvement initiatives
  • Oversee process international incoming, outgoing wire transfers and cheques in the banking system
  • Oversee/perform thorough research on payment investigations and initiate/respond to queries to/from counterparties via SWIFT
  • Ensure/provide timely response to client operations banking queries in a professional manner
  • Review daily bank account reconciliations
  • Oversee/process client foreign exchange post trade settlements and other regulatory reports
  • Liaise with client operations teams and external auditors to complete bank confirmations
  • Assist with special projects (Banking IT system upgrades/implementation)
  • Support banking and client operations teams in delivery of services to external clients
  • Provide training to Associates/Senior Associates
  • Manage banking team development to success
Requirements
  • Relevant post-graduate university degree or professional qualification (CA, CFA)
  • Be highly organized with a pro-active approach to meet client needs
  • Strong verbal and written communication skills and the ability to effectively liaise with clients
  • Demonstrate initiative in the execution of duties
  • Seek out and implement opportunities to improve delivery of service
  • Ability to establish and maintain good working relationships with team members and other departments at all levels of the organization
  • Strong problem solving and decision-making skills
  • Ability to motivate a team towards desired goals
  • Excellent written and verbal communication skills with proven attention to details
  • Flexibility and willingness to contribute to the changing needs of banking clients
What We Offer

At MUFG Investor Services, we offer a dynamic and supportive work environment, with opportunities for professional growth and development. We are committed to attracting and retaining top talent, and offer a competitive compensation and benefits package.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.