Customer Experience Coordinator

2 days ago


Ipoh, Perak, Malaysia GMG Full time

**Retail Supervisor Position**

We are seeking a skilled Retail Supervisor to oversee sales operations and achieve sales targets.

Key Accountabilities
  • Team Supervision: Supervise sales team members and provide guidance and support as needed.
  • Operational Efficiency: Maintain administrative procedures and ensure timely submission of documents according to company guidelines.
  • Customer Satisfaction: Provide excellent customer service to customers and attend to their inquiries, feedback, and complaints.
  • Sales Performance: Achieve sales targets according to company guidelines.
  • Inventory Management: Coordinate sufficient stock levels.
  • Visual Merchandising: Maintain in-store merchandising/product presentation.
Required Qualifications
  • Professional Background: At least 3 years of experience in sports/fashion retail industry.
  • Language Competency: Ability to communicate in English.
  • Leadership Expertise: Experience in retail operations, customer service, sales, people leadership, and management.
  • Employee Development: Ability to utilize tools to support conflict resolution and employee coaching and counseling.


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