Head of Technical Operations
4 days ago
Mühlbauer GmbH & Co. KG is seeking a highly skilled Senior Service Manager to lead our technical operations team. As a key member of our organization, you will be responsible for coordinating a nationwide service team and transitioning into the Head of the Service Department role within two years.
About the Role:
- Coordinating a countrywide distributed service team of up to 30 engineers specializing in mechanical, electrical, and software engineering.
- Developing and implementing methods to monitor and report service management processes.
- Providing technical guidance to the field service team and interface with headquarters' support and engineering teams.
- Managing staff, including selection, development, training, and evaluation to ensure departmental efficiency and success.
Key Qualifications:
- Bachelor's Degree or Diploma in Electronics, Mechatronics, Information and Communication Technology (ICT), or equivalent proven experience.
- Minimum 10 years' experience in leading service teams in an Advanced Automation or ICT environment.
- Proven experience in the implementation plus subsequent maintenance and support of large-scale ICT projects.
We Offer:
- Performance Bonus
- Contractual Bonus
- Attendance Bonus
- Insurance Coverage
- Medical Panel Clinic (Staff & Family)
- Medical Check up/Dental treatment/Eye wear
- Gym Facilities
- Meal Coupon
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