IT Operations and Services Manager
6 days ago
The Data Center Customer Operations Engineer is responsible for:
- Reviewing and prioritizing work orders in the queue, responding to semi-routine requests while adhering to commitment times.
- Escalating and expediting orders to appropriate teams upon standard operating procedures.
- Maintaining detailed written records of all work activity.
Installation and Maintenance
- Supports intra-cage infrastructure installations by following standard operating procedures for semi-routine customer installs, which may include: fiber trays, ladder racks, customer equipment, and cabinets.
- Ensures the standard operating procedures are followed on cable management of coaxial, fiber, twisted pair copper, and semi-routine intra-building cross-connects.
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Digital Service Operations Manager
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia OPUS IT Services Full timeAt OPUS IT Services, we are seeking an exceptional Technical Services Manager to lead our managed services offerings. As a key member of our team, you will be responsible for implementing and supporting our managed services portfolio, working closely with stakeholders including Product Managers, Technical Architects, and Engineering teams.About the RoleYou...
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Technical Services Manager
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia OPUS IT Services Full timeTechnical Services Manager responsible to implement and support our managed services offerings to the market. The candidate will be responsible for working closely with respective stakeholders including Product Manager, Technical Architect, Engineering and Operations teams to define, develop and deploy MSBU product & services. The position is unique and core...
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HR and Operations Manager
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia OPUS IT Services Full time**Job Description**We are seeking an experienced HR and Operations Manager to join our team at OPUS IT Services.This role involves leading and managing HR functions, including recruitment, employee relations, payroll, and compliance.The ideal candidate will have a strong understanding of HR principles, excellent leadership skills, and the ability to drive...
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IT Service Management Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia OPUS IT Services Full timeAre you a motivated and results-driven professional looking for a new challenge? Do you have a passion for delivering high-quality technical services and support? If so, we want to hear from you!About the RoleYou will work closely with our Product Managers, Technical Architects, and Engineering teams to develop and implement our managed services...
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Managed Services Portfolio Lead
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia OPUS IT Services Full timeWe are looking for a skilled Technical Services Manager to join our team at OPUS IT Services. As a key player in our organization, you will be responsible for delivering high-quality technical services and support to our customers.Key ResponsibilitiesYou will work closely with our Product Managers, Technical Architects, and Engineering teams to develop and...
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Customer Service Representative
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations is a dynamic and forward-thinking company that offers an exciting opportunity for a dedicated Customer Service Representative to join our team. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels, including live chat, email, and telephone.We are seeking a...
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Service Delivery and Innovation Director
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia OPUS IT Services Full timeAs a Technical Services Manager at OPUS IT Services, you will play a crucial role in delivering high-quality technical services and support to our customers. Your primary responsibilities will include:Key ResponsibilitiesDeveloping product and service strategies, roadmaps, and determining market segmenting, targeting, and positioning for our Managed Services...
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Operational Support Associate
21 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations is looking for a talented Operational Support Associate to join our team. In this role, you will provide efficient and proactive support to ensure smooth operations, maintain communication with internal teams, and handle operational challenges effectively.Responsibilities:Documentation and Record-KeepingManage and organize sales and...
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Sales Operations Associate
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia3 days ago Be among the first 25 applicantsThe role requires a high level of attention to detail and problem-solving skills. The individual will be expected to provide efficient and proactive support to ensure smooth operations, maintain communication with internal teams, and handle...
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BID Operations Ambassador
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeWe are seeking a talented Customer Service Representative to join BID Operations' dynamic team. As a key member of our customer-facing unit, you will be responsible for delivering exceptional service to our clients through various communication channels.Key Responsibilities:Providing timely and effective responses to client inquiries via live chat, email,...
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Sales Operations Specialist
21 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeAt BID Operations, we're seeking a highly skilled Sales Operations Specialist to join our team. This role requires attention to detail and strong problem-solving skills.Key Responsibilities:Documentation ManagementManage sales and client-related releases/documents, ensuring they are stored correctly and easily accessible.Implement checklists, standard...
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Service Delivery Coordinator
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeResponsibilitiesDelivering Exceptional Customer Service: Provide timely and effective responses to client inquiries through live chat, email, and telephone channels.Engaging with Clients: Build strong relationships with clients to address their queries and provide information about our trading platforms and service offerings.Troubleshooting and Technical...
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Customer Service Representative Leader
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeJob SummaryWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team. As a key member of our service delivery unit, you will be responsible for providing top-notch support to our clients through live chat, email, and telephone channels.
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Senior Manager, Service Management
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AIA Hong Kong and Macau Full timeSenior Manager, Service Management page is loadedSenior Manager, Service ManagementApply locations Kuala Lumpur, AIA Digital+ Malaysia time type Full time posted on Posted 16 Days Ago job requisition id JR-55993Are you ready to shape a better tomorrow?AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more...
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Administrative Business Partner
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia OPUS IT Services Full time**Role Summary**We are looking for a skilled Administrative Business Partner to join our team at OPUS IT Services.This role involves providing support across various HR functions, including recruitment, employee relations, payroll, and compliance.The ideal candidate will have a strong understanding of business operations, excellent communication skills, and...
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Technical Support Associate
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations is committed to delivering exceptional customer experiences through our customer service operations. As a Customer Service Representative, you will play a critical role in achieving this goal by providing top-notch service to our clients.Responsibilities:Delivering exceptional customer service to clients through various communication...
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Senior IT Operations Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AIA Hong Kong and Macau Full timeAIA Digital+ seeks a Senior IT Operations Manager to lead the Service Management organization for Amplify Health Asia Co. based in AIA Digital+ Malaysia.About the JobThe successful applicant will be responsible for day-to-day Service Management activities, managing staff in offshore locations, as well as working with senior management to grow the Service...
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IT Service Management Leader
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AIA Hong Kong and Macau Full timeAIA Digital+ is a technology innovation hub that powers AIA to be more efficient, connected and innovative. We are dedicated to helping millions of people across Asia-Pacific live Healthier, Longer, Better Lives.About the RoleThis position leads the Service Management organization for Amplify Health Asia Co. based in AIA Digital+ Malaysia. The successful...
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Client Support Professional
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeCompany OverviewBID Operations is a dynamic organization that values exceptional customer service. We are committed to delivering outstanding experiences to our clients across various communication channels.
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Support Coordinator Assistant
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations Kuala Lumpur City, Federal Territory of Kuala Lumpur, MalaysiaWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels including live chat, email, and...