Doo Group Ambassador
3 days ago
Are you looking for a new challenge? Do you want to work for a global financial services group that values innovation and growth? If so, we're looking for a talented individual to join our team as a Support Executive.
Key Skills and QualificationsThe successful candidate will possess:
- Bachelor's Degree or above.
- Experience in customer service, support, or related field in the financial industry.
- Experience handling customer complaints.
- Excellent oral and written communication skills.
- Exceptional problem-solving skills and demonstrate an advanced critical thinking ability to handle complex customer inquiries with professionalism and poise.
- Ability to empathize with customers and handle complaints with patience and understanding.
- Proven experience working in the fintech/ecommere/bank industry, with deep knowledge of financial products, services, and regulations.
- Willing to work on rotational shift.
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