ServiceNow Expert
1 week ago
Sr. ServiceNow Administrator
About Techtiera Sdn. Bhd.We are a leading provider of innovative IT solutions, dedicated to delivering exceptional services to our clients. Our team is passionate about staying ahead of the curve, leveraging cutting-edge technologies to drive business growth and success.
Job Summary:We are seeking an experienced Senior ServiceNow Administrator to join our team. The ideal candidate will have a strong background in ServiceNow configuration, workflows, and scripting, with a proven track record of implementing successful IT service management (ITSM) solutions.
Key Responsibilities:- Configure and implement ServiceNow core modules, including IT Asset Management (ITAM), Discovery/IT Operations Management (ITOM), and CMDB.
- Develop and maintain custom workflows, business rules, and UI policies to meet specific business needs.
- Implement and manage ServiceNow integrations using REST API, ensuring seamless data exchange between systems.
- Collaborate with cross-functional teams to identify and prioritize business requirements, driving process improvements through ServiceNow.
- Maintain and enhance existing ServiceNow configurations, ensuring optimal performance and efficiency.
- Minimum 2 years of experience as a ServiceNow developer, business expert, or similar role.
- Deep understanding of ServiceNow architecture, principles, and processes.
- Proficiency in ServiceNow configuration, including workflows, business rules, and scripting.
- Experience with ServiceNow Discovery and MID Server setup.
- Hands-on experience with ServiceNow integrations using REST API.
- Understanding of Automated Test Framework (ATF) and deployment processes.
- Familiarity with Atlassian tools (JIRA, Bitbucket, Confluence).
- Ability to work in agile environments and possess excellent problem-solving skills.
- Logical and analytical thinking, with effective communication and interpersonal skills.
As a Senior ServiceNow Administrator at Techtiera Sdn. Bhd., you can expect a competitive salary package, comprehensive benefits, and opportunities for career growth and professional development.
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