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Product Operations Coordinator

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Moonfire Full time
About Moonfire

Moonfire is a leading fintech company dedicated to combating financial crime with innovative solutions.

Our Mission

We aim to empower businesses with cutting-edge AML compliance and fraud detection tools, ensuring a safer financial landscape for all.

The Role

We are seeking a highly motivated Product Operations Analyst to join our team in Kuala Lumpur. As a key member of our operations team, you will play a crucial role in driving the success of our product by analyzing data, gathering insights, and identifying opportunities for enhancement.

  • Analyze large datasets to identify trends, patterns, and areas for improvement in our product's functionality and user experience.
  • Collaborate with cross-functional teams to understand customer requirements, gather feedback, and develop actionable product roadmaps.
  • Develop and maintain comprehensive documentation, training materials, and product guides to ensure seamless onboarding and usage of our product.
  • Work closely with stakeholders to prioritize feature enhancements, streamline workflows, and optimize operational efficiency.

To succeed in this role, you will need:

  • High analytical skills, with the ability to extract insights from complex data sets.
  • Strong communication skills, with the ability to effectively collaborate with internal stakeholders and customers.
  • Experience working with data analysis tools and techniques, as well as project management software.
  • A passion for continuous learning, staying up-to-date with industry trends and best practices in product operations and management.

In return, we offer:

  • A dynamic work environment with a flat organizational structure and minimal bureaucracy.
  • Opportunities for career growth and development in a fast-paced, entrepreneurial setting.
  • A competitive compensation package and benefits, including equity options and travel opportunities.
  • The chance to work with a talented team of professionals who are passionate about making a positive impact in the fintech industry.
About You

We are looking for a motivated and detail-oriented individual with a strong background in product operations or a related field. If you have a passion for analytics, data-driven decision-making, and collaboration, we encourage you to apply.