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Support Services Expert

1 week ago

Bayan Lepas, Penang, Malaysia Teleperformance Full time

The Support Services Expert is a highly skilled professional, responsible for providing expert-level support to customers, resolving complex issues, and maintaining high-quality relationships with clients. This role requires a strong focus on customer satisfaction, excellent communication skills, and a proactive approach to problem-solving.

Key Responsibilities
  • Provide advanced support to customers, resolving complex technical issues.
  • Work closely with other team members to identify and resolve complex problems.
  • Develop and maintain relationships with clients, providing exceptional service and support.

This role offers the opportunity to work in a challenging environment, develop your technical skills, and make a significant impact on our clients' business.

Required Skills and Qualifications
  • Bachelor's Degree or equivalent in a relevant field.
  • Minimum of 1 year work experience in a technical support role.
  • Excellent communication and interpersonal skills.