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Customer Support Representatives
3 weeks ago
We Are Seeking An Exceptional Customer Service Representatives To Join Our Warm And Friendly Customer Service Team, Based in our Kl office. You Will Be Responsible For Achieving Goals In The Development Of Customers, And Through Leading & Coaching The Customer Service And Operations Specialist Team Members.
Who Is Pacific Asiawide Group?
Pacific Asiawide Corporation Is One Of The World's Largest Face-To-Face Advertising And Marketing Companies, Specialising Predominantly In Creating Brand Awareness & Providing Cost-Effective Solutions For A Portfolio Of Clients From Different Range Of Industries.
After Our Enormous Success, There Has Been An Increase In Demand From Our Clients And As A Result, We Are Seeking For People Who Are Determined, Have A Strong Work Ethics And Love A Challenges.
What Does The Role Involve?
• To Provide Information About The Products And Services To The Customer.
• To Meet Customer Needs And Expectations.
• To Educate The Customer On Current Campaign That We Represent.
• To Create Brand Awareness To The Public.
• Managing A Dynamic Team Of Customer Service Representatives.
• Coaching Team Members In Effective Customer Service, Product Knowledge, New Marketing Campaigns.
• Ensuring The Right Recruitment And Effective Onboarding Of New Team Members.
• Reliable And Efficient Order Processing And Service Excellence.
• Working With Senior Across The Business.
• Driving A Strong Team Culture.
If You Are Selected, This Is What You'll Get;
• Opportunity To Fast Track A Career Based On Performance & The Desire To Progress.
• Great Working Culture Positive & Motivating.
• Receive Top-Notch Training That Is Ongoing And Regularly Updated.
• Achievable Bonuses & Incentives.
• Travel Opportunities Based On Good Performance.
• Opportunities Leading Into A Managerial Position Supported By A Systematic Process.
Show Us What You´Re Made Of And We'll Offer You Opportunities To Move Around The Business Overseas Exposure, Experience Different Job Functions And Tackle Different Markets. It'S A Great Way To Find The Right Match For Your Ambitions And Achieve The Exciting Career You're After.
What You Need Is:
• Excellent Customer Service Skills, With Team Leadership Experience Being Advantageous.
• Strong Organizational Skills And Process Orientation Required.
• Excellent Communication And Interpersonal Management Skills.
• Persistence And Drive To Implement Despite Obstacles.
• Ability To Handle Large Work Volume, Multiple Priorities, And Ability To Meet Strict Deadlines Required.
