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Inside Sales Representative

3 weeks ago

Petaling Jaya, Malaysia Tec D Full time

**Job Summary**:
The Inside Sales role is a End Customer focused role responsible for Customer Retention and Lead Management. Renewal of existing Unity customer subscriptions and adding New Customers by Lead Management, focussed on Unity industrial vertical.

Inside Sales is expected to drive End Customer satisfaction by planning & executing various programs with partners, responsible for handling partners, coordinating with Unity team, focusing on delivery of top-class value-added services.

**Responsibilities**:

- Follow up on Demand Generation leads towards qualified Sales funnel creation for partners.
- Works in strong collaboration with partners for great End Customer experience & engagement.
- Drives sales such as renewals, New, product support, services etc.
- Has ability to address end customers, channel partners & vendors.
- Collaborate well with country and regional teams - marketing, pre sales, sales, operations.
- Works with internal product sales teams to drive incremental revenue opportunities
- Meet or exceed assigned sales target.
- Performs reporting functions on an ongoing and timely basis including Demand Gen pipe (SQLs), Quotes, Bookings and renewals.
- Develop great working relationships with each partner to be a close support in execution of the growth plan.
- Participate actively in review and collaboration meetings with partners, Unity, internal meetings.
- Participate actively in all strategic initiatives of the team including increased implementation of automation with partners with Digital Transformation and ongoing/new offerings to end customers.
- Organise Call Out Days and various sales development programs with partners.
- Owns successful order processing through order automation collaborating with operations team.
- Adhere to Tech Data policies and compliance requirement.

**Education, Knowledge, Skills and Experience**:

- Degree holder with minimum 3 year of inside sales (End Customer focused) or relevant experience in software industry
- Ability to do leads follow up with End Customers and renewal of contracts is mandatory.
- Customer-oriented with positive attitude
- Provision of various reports for the purpose of commercial decision making.
- Demonstrates initiative and passion to excel demonstrating high integrity levels
- Excellent written and oral business communication skills
- Excellent Computational Skills & Business Acumen
- Build High Customer Satisfaction (Internal and External)
- Willingness to acquire new skills/ product knowledge
- Team player and independent starter.

**What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At Tec D, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for