Inbound & Outbound Customer Service Specialist

Walk in interview September 5th Inbound and outbound call experience for at least 1 year. Recent customer service experience will be an advantage. Clear and audible speaker and attentive listener. This are some of the responsibilities you will undertake. - Maintaining a positive, empathetic, and professional attitude toward customers at all times. -...

**Responsibilities**: - Responsibilities- Respond professionally to Inbound/ Outbound/ Social Media. - Able to communicate ( both spoken and written ) in English. - To analyze, create and resolve tickets (if applicable). - To troubleshoot and guide customers according to solution process and knowledge base to solve incidents and service requests. -...

Imperial Dental Specialist Centre, one of the well-known one stop dental centres of KL, providing specialized treatment in Implant, Orthodontics & Full Mouth Rehabilitation since 2013. It is an integrated beauty and aesthetic centre offering both surgical and non-surgical solutions to create a new smile for every patient. **Customer Service...

Role Title : Customer Service Consultant (Astro Debt Collector) Work from office mode Location : Plaza Sentral, KL Sentral (Easy Access to Public Transport (LRT/KTM, MRT, Monorail, ERL, Bus and E-hailing services) DUTIES AND RESPONSIBILITIES: - Professionally Interact with customers via phone to provide information and assistance and to manage Outbound &...

**Job Scope**: 1. Provide prompt and effective customer support and solutions via phone calls, ensuring adherence to designated time limits. (Non-sales: includes inbound, outbound, or social media channels). 2. Maintain and analyze customer information to enhance service quality and satisfaction. 3. Proficiently handle and resolve customer issues to ensure...

Mayflower is the leading total travel service specialist in Malaysia, catering to both individuals and corporate bodies with its diversified range of services. With an extensive sales network globally serving 57 countries, supported by over 300 foreign and 500 local partners working closely with our dedicated sales team To support the Product Destination...

Competent in handling a range of banking enquiries to successfully support a customer in their banking needs - Handling inbound and outbound (where appropriate) customer interactions - Delivering a strong customer experience through each interaction, demonstrating ownership to drive first call resolution - Able to adapt to innovation and technological change...

Manage inbound and outbound calls in a timely manner Follow SOPs when handling different topics Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives Build sustainable relationships and engage customers Keep records of all conversations in our ops center databases Meet personal/team qualitative and...

**Job Title**:Customer Service Representative (Singapore market) **Job type**: 1 year - Contract (renewal on annual basis) I**ndustry**: Insurance **Location**: KL **Salary Range**: RM3,000 - RM3,300 Are you a highly motivated and customer-focused individual with excellent communication skills? We are seeking a talented Customer Service Representative...

Responsibilities: - Assist in supervising and coordinating outbound order fulfilment operations, including picking, packing, and shipping activities. - Support the scheduling, staffing, and workflow management of outbound operations to meet customer demand and deadlines. - Assist in ensuring accuracy and completeness of outbound orders by verifying items,...