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Branch Manager

2 weeks ago

Kuala Lumpur, Malaysia Kamdar Sdn Bhd Full time

**Responsibilities**:

- Manage and motivate staff, recruit staff, train and develop staff, according to company policies & procedures and employment laws, and ensure relevant HR procedures are followed (appraisals, discipline, grievance, etc)
- Plan, forecast, report on sales, costs and business performance, according to company requirements.
- Plan and implement advertising and promotional strategy and activities with the approval of the Management.
- Must have knowledge of all departments within the branch and the procedures of each department.
- Manage cash and payment systems in accordance with company procedures and policies, at all times with staff and customer safety as the uppermost priority.
- Ensure that the audit trail checking is carried out diligently to reduce pilferage by cashiers or staffs.
- Plan and implement shop merchandising, layout and customer traffic flow so as to maximize sales, customer satisfaction, appearance, image and ergonomics for customers.
- Manage selling and customer service activities and staff competence in these areas, so as to optimize and sustain sales performance, profitability and customer satisfaction.
- Manage costs and overheads, and all factors affecting the profitable performance of the store and to keep expenses at the low and optimum level at all times.
- Liaise with the external agencies and authorities as necessary (advertising, PR, recruitment, training, fire services, police, local council, health and safety inspectors, etc).
- Provide feedback to merchandisers on the movement of goods from time to time to enable Merchandisers to know the individual branch demands.
- Liaise with and utilize support from suppliers, merchandisers and other partners as required.
- Manage, maintain and report as necessary all merchandise and non-merchandise stock.
- Manage upkeep and condition of all equipment, fixtures and fabric of shop
- Manage health and safety, security, and emergency systems, capabilities and staff and customer awareness, according to company policy and relevant law.
- Seek and continuously develop knowledge and information about competitor activity, pricing and tactics, and communicate this to relevant departments in the Company.
- Manage and maintain effectiveness of IT and other essential in-store systems.
- Attend meetings and contribute to company strategy and policy-making as required.

**Job Types**: Full-time, Contract
Contract length: 6 months

**Salary**: RM3,000.00 - RM3,800.00 per month

COVID-19 considerations:
**Education**:

- Bachelor's (required)

**Experience**:

- BRANCH MANAGER: 5 years (required)