Customer Service

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

We are seeking a Customer Service Professional to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. **Responsibilities**: - Handle customer inquiries and complaints - Answering and screening incoming phone calls and transferring them efficiently to the appropriate...

**Customer Interaction**: - Monitor and respond to customer inquiries, comments, and feedback on social media platforms (e.g., Facebook, Instagram, Twitter) and the company website. - Provide timely and accurate information regarding menu items, promotions, and restaurant policies. - **Feedback Management**: - Collect and analyze customer feedback to...

**Lead Generation and Prospecting**: Generating leads through various channels such as cold calling, social media, and referrals. Prospecting and qualifying potential clients or business partners based on their needs, budget, and fit with the company's offerings. - **Problem Resolution**: Investigating and resolving customer issues or complaints effectively...

Handling all inbound calls and live chat pertaining to customer general enquiries, complaints, comments, feedback and other raising issues related to the company's products - Ensure service delivered to our customers meets contractual Key Performance Indicator(‘KPIs’) - Respond to customer inquiries. - Clarify customer requirements; probe for...

**Lead Generation and Prospecting**: Generating leads through various channels such as cold calling, social media, and referrals. Prospecting and qualifying potential clients or business partners based on their needs, budget, and fit with the company's offerings. - **Problem Resolution**: Investigating and resolving customer issues or complaints effectively...

**Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: -...

Kami Mencari calon berumur tahun, diutamakan lelaki yang bersemangat dan berdisiplin untuk menyertai pasukan kami sebagai Customer Service Operations di Dropjer Service Point, Sanggar KotaKELAYAKAN MINIMUMSPM / Sijil / DiplomaTUGAS & TANGGUNGJAWAB Mengurus dan merekod parcel pelanggan (imbas, terima, susun & serah) mengikut jenis kurier Menyusun, mengangkat...

Make Loob Holding (Founder of Malaysia's first and very own lifestyle tea brand, Tealive) your internship destination. Our goal is to provide a hands-on learning experience to our interns and there is no better way to do than getting you involved in projects and assignments driven out of our HQ in Malaysia. Come and experience a young, vibrant and...

**Position: Customer Service Executive** **Salary: RM 2000 - RM 2500 (Depending on experience)** **Working Location: Petaling Jaya** **Tenure: 6 months (Renewable basis/Converted to permanent)** **Job Descriptions** - Professionally and accurately handling inbound calls from customers pertaining to the company products and services inquiries and...