Customer Service Representative

**Lead Generation and Prospecting**: Generating leads through various channels such as cold calling, social media, and referrals. Prospecting and qualifying potential clients or business partners based on their needs, budget, and fit with the company's offerings. - **Problem Resolution**: Investigating and resolving customer issues or complaints effectively...

**Lead Generation and Prospecting**: Generating leads through various channels such as cold calling, social media, and referrals. Prospecting and qualifying potential clients or business partners based on their needs, budget, and fit with the company's offerings. - **Problem Resolution**: Investigating and resolving customer issues or complaints effectively...

For over 20 years, Intercosmetic Asia Pacific has been a leading OEM/ODM cosmetics manufacturing one-stop platform specializing in color cosmetics. We are dedicated to providing high-quality products and services to our clients. Our expertise and innovation make us a trusted partner in the cosmetics industry. Based in Kota Damansara, we strive to meet the...

Main task is to do the Order booking in Oracle. - Knowledge of commercial terms of a purchase order. - Working on Discount Approval process and taking approval as per DOA. - Working with finance for finance validations & Supply chain for allocating ship sets. - Work on Shipment Plan, Hold release of orders through oracle, Item allocation with the help of...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

**Responsibilities** - Identify and assess customers’ needs to achieve satisfaction - Provide accurate, valid and complete information by using the right methods/tools - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Keep records of customer interactions, process customer...

We are seeking a friendly and customer-oriented Customer Service Representative to join our Health Food Store in KKThe Candidate should meet the following requirements:• Must be a Malaysian citizen• Proficient in English and Mandarin to effectively communicate with Mandarin-speaking clients.• Minimum SPM level or equivalent.  Fresh graduates are...

Ensure service delivered to our customers meets contractual Key Performance Indicator(‘KPIs’) - Respond to customer inquiries. - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer. - Listen attentively to customer needs and concerns; demonstrate empathy...

**_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you. -...

About the role This is an exciting opportunity to join Startek Malaysia as a Customer Service Representative for our Global Digital Industry team. As a full-time position based in Ara Damansara, Selangor, you will play a vital role in providing exceptional customer service to our diverse client base across multiple industries.What you'll be doingFielding...