Customer Service Representative

**Position : Customer Service Representative** **Tenure: 1 year contract (Renewable Basis)** **Working Hour: 8 AM - 5 PM** **Working Location: Damansara Height** **Salary : RM 3,000 - RM 3,300** - Make outbound call to existing and new customers. - Identify customers’ needs, clarify information, and offer suitable product / solution to customers. -...

**Responsibilities** - Identify and assess customers’ needs to achieve satisfaction - Provide accurate, valid and complete information by using the right methods/tools - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Keep records of customer interactions, process customer...

**Position : Call Centre Representative ( January Intake )** **Tenure: 1 year contract** **Working Hour: 8 AM - 5 PM** **Working Location: Damansara Height** **Salary : Up to RM3000 - RM 3500** - Make outbound call to existing and new customers. - Identify customers’ needs, clarify information, and offer suitable product / solution to customers. -...

**Lead Generation and Prospecting**: Generating leads through various channels such as cold calling, social media, and referrals. Prospecting and qualifying potential clients or business partners based on their needs, budget, and fit with the company's offerings. - **Problem Resolution**: Investigating and resolving customer issues or complaints effectively...

About the role This is an exciting opportunity to join Startek Malaysia as a Customer Service Representative for our Global Digital Industry team. As a full-time position based in Ara Damansara, Selangor, you will play a vital role in providing exceptional customer service to our diverse client base across multiple industries.What you'll be doingFielding...

**Position : Call Centre Representative** **Tenure: 6 months contract (Renewable Basis)** **Working Hour: 8 AM - 5 PM** **Working Location: Damansara Height** **Salary : RM 3,000** - Make outbound call to existing and new customers. - Identify customers’ needs, clarify information, and offer suitable product / solution to customers. - Follow...

The Customer Service Representative interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. **Essential Functions/Core Responsibilities**: - Ensure service delivered to...

**Position Summary** The Social Media Customer Service Representative handles customer inquiries, feedback, and complaints across various social media platforms, ensuring timely and professional responses. This role aims to provide an exceptional online customer experience while maintaining the company’s brand reputation. Customer Support - Respond...

**Position**: Customer Service Representative **Location**:Ara Damansara, Petaling Jaya **Basic Salary**:RM2000 (Gross up to RM3000) **Benefits**: - KPI allowance - up to RM300 - Night shift allowance - up to RM400 - Overtime (OT)**: - EPF / SOCSO provided - Training provided (up to 1-month) - Nearby with Public Transport **Working Days**: 5 days, 2...

Job/Position Title: Customer Service Representative Locations: IOI Putrajaya / Damansara Uptown Salary Range: 2.5k-2.8k Working Hours 6 days working 5am / 6am ( Per day total hours 8 hours) Sat (Half day) / Sunday Off Job Summary : Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and...