Retail & Guest Service Assistant

RESPONSIBILITIES - Register guests and assigns rooms. Accommodates special requests whenever possible. - Assists in pre-registration and blocking of rooms for reservations. - Thoroughly understand and adheres to proper credit, check - cashing, and cash handling policies and procedures. - Understands room status and room status tracking. - Knows room...

JOB SUMMARYGuest Service Agent is the first point of contact for hotel guests, responsible for providing exceptional customer service, managing reservations, handling guest inquiries, and ensuring a smooth check-in and check-out process. This role requires strong communication skills, problem-solving abilities, and a welcoming attitude to enhance guest...

You will be a multifaceted Community Manager who revels in creating an inclusive and collaborative community at lyf. A day in the life of a lyf Guard starts with checking in a new guest, recommending the must-visit places in the area, replacing a light bulb at night, and ending with having a cup of coffee or sipping wine with the lyf guests in our social...

**Additional Information** **Job Number**25084595 **Job Category**Rooms & Guest Services Operations **Location**Penang Marriott Hotel, 55 Persiaran Gurney, George Town, Penang, Malaysia, 10250 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Supports all property operations, ensuring that the highest levels of...

First point of contact for guest enquiries and complaints. - Maintains and be aware of the importance of guest recognition. - Monitor and manage front office operations on a day-to-day basis. - Train new hires and mentor existing GSA & trainees - Incident management, investigation and reporting. - Daily rounding and reporting to the Management team any...

Company DescriptionMacalister Mansion, a sophisticated destination in Georgetown, pays homage to Penang's rich colonial past through its inspiration from Sir Norman Macalister, the British Governor of Penang from 1808 to 1810. The boutique hotel offers resplendent rooms, fabulous facilities, and a wide range of food and drinks. As the first member of Design...

At OHSOME, our dynamic retail brand with over 80 outlets in Indonesia and expanding in Malaysia, we are redefining shopping experiences by collaborating with global icons like Disney. We offer over 10,000 lifestyle products. As a forward-thinking retail brand, OHSOME is shaping the future of shopping, and we're looking for passionate individuals to be part...

Responsible for ensuring a seamless and memorable guest experience, from check-in to check-out. This includes handling reservations, guest inquiries, and requests, as well as offering recommendations for dining, attractions, and activities in the area, focusing on providing a high level of hospitality and personalized service. The role requires attention to...

You will play a vital role in ensuring guest satisfaction and smooth operations at the hotel entrance and surrounding areas. Your responsibilities include welcoming guests, monitoring tour crowd movement, managing ticket sales, and providing exceptional customers service to enhance guests' overall experience. 1.Welcome and greet guests with a warm smile,...

**Additional Information**Position is available for Malaysian NRIC holders and permanent residents only. **Job Number**25001672 **Job Category**Rooms & Guest Services Operations **Location**Penang Marriott Hotel, 55 Persiaran Gurney, George Town, Penang, Malaysia, 10250 **Schedule**Full Time **Located Remotely?**N **Position Type**...