Player Support Specialist 遊戲玩家客服 Taiwan

1 day ago

Brickfields, Malaysia Times Consult Full time

**✨Walking Distance from public transport KTM/LRT/MRT**
**✨ 24/7 Contact Centre Environment with training provided**
**✨Knowledge in PC Game is added advantage.**
**✨Basic up to 4.5k + Various allowance**
**✨ Welcome SPM holder and fresh graduates**

**Responsibilities**:

- Support basic internet/hardware troubleshooting, mobile app installation and payments, etc
- Respond to customers on timely manner while following standard operating procedures.
- Use CRM to record case details.
- Strive to achieve key performance indicators.
- Ensure financial information and customer details remain confidential.

**Requirements**:

- Able to read, write and speak in Mandarin is advantage to cater Taiwan market
- Willing to work on rotational shifts : 7am - 11pm
- Must be a gamer, preferably PC games : DOTA, LOL etc
- Well equipped with gaming terms & gaming knowledge

**Thank you**

**Job Types**: Full-time, Permanent

**Salary**: RM2,800.00 - RM5,300.00 per month

Schedule:

- Rotational shift

Application Question(s):

- expected salary range

**Experience**:

- any PC Gaming: 1 year (preferred)

**Language**:

- mandarin (preferred)

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