Guest Service Agent

Summary: We are seeking a reliable and organized Front Desk Associate to join our hotel team. The Guest Service Agent will be responsible for greeting guests, checking them in and out, managing reservations, and providing excellent customer service to ensure a pleasant stay.Responsibilities:Greet and welcome guests upon arrival with a friendly...

**Job description** THE JOB SCOPE - Be visible in the hotel lobby and other public areas - Assist the Hotel Manager with the management and support of daily Front Office Operations - Manage and support the Front Office team, ensuring that brand standards are met and guest expectations are exceeded - Check and ensure all assigned rooms are prepared in...

Job description:Summary: We are seeking a reliable and organized Front Desk Associate to join our hotel team. The Front Desk Associate will be responsible for greeting guests, checking them in and out, managing reservations, and providing excellent customer service to ensure a pleasant stay.Responsibilities:Greet and welcome guests upon arrival with a...

**RESERVATIONS** Record all reservations and filing correspondence neatly. Confirm reservations for rooms according to the room availability. Check any No Show and Cancellation Report and file it together with correspondences. **FRONT OFFICE** Deal with all inquiries, requests and complaints in a professional and courteous manner, in person or via...

**1.0 Job Summary** 1.1 Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk operations. 1.2 Act as a liaison officer between the guest and the Management. He/ She must have a general overall knowledge of the hotel and to be able to put into good use in the interest of the...

To report for duty punctually wearing the proper uniform and name badges at all time. - To serve food and beverage to guest according to standard set. - To handle guest enquiries in a courteous and efficient manner - To provided a courteous and professional service at all time. - To check constantly on guest satisfaction, to maintain a best possible guest...

To report for duty punctually wearing the proper uniform and name badges at all time. - To serve food and beverage to guest according to standard set. - To handle guest enquiries in a courteous and efficient manner - To provided a courteous and professional service at all time. - To check constantly on guest satisfaction, to maintain a best possible guest...

Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information. Business Hotel - 'Be our Friend not Our Guest' SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

· Ensures that all hotel's basic standards have been implemented, and those optional standards have been implemented where appropriate.· Ensures that all Front Office employees deliver the basic standard and provide exceptional guest service at all times.· Maintains positive guest and colleague interactions with good working relationships.· Assists in...

Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information. If you crave new challenges that will keep your enthusiasm at its peak. If you have the mind to inspire others and be inspired, and if...