Guest Experience Agent

**1.0 Job Summary** 1.1 Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk operations. 1.2 Act as a liaison officer between the guest and the Management. He/ She must have a general overall knowledge of the hotel and to be able to put into good use in the interest of the...

**1.0** **Job Summary** 1.1 Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk operations. 1.2 Act as a liaison officer between the guest and the Management. He/ She must have a general overall knowledge of the hotel and to be able to put into good use in the interest of the...

**Job description** **1.0** **Job Summary** 1.1 Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk operations. 1.2 Act as a liaison officer between the guest and the Management. He/ She must have a general overall knowledge of the hotel and to be able to put into good use in the...

**1.0** **Job Summary** 1.1 Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk operations. **2.0 Duties and Responsibilities** 2.1 Management Representative. 2.2 To represent management in handling of room enquiries, compliments, complaints, etc. 2.3 Where all enquiries are...

**Summary**: We are seeking a reliable and organized Front Desk Associate to join our hotel team. The Guest Service Agent will be responsible for greeting guests, checking them in and out, managing reservations, and providing excellent customer service to ensure a pleasant stay. **Responsibilities**: - Greet and welcome guests upon arrival with a friendly...

Customer experience managers monitor customer experiences by creating, evaluating and improving the customer's interaction organisations in the hospitality, recreation or entertainment industry. They develop plans of action to optimise all aspects of the customer's experience. Customer experience managers strive to ensure customer satisfaction and boost...

Summary: We are seeking a reliable and organized Front Desk Associate to join our hotel team. The Guest Service Agent will be responsible for greeting guests, checking them in and out, managing reservations, and providing excellent customer service to ensure a pleasant stay.Responsibilities:Greet and welcome guests upon arrival with a friendly...

To report for duty punctually wearing the proper uniform and name badges at all time. - To serve food and beverage to guest according to standard set. - To handle guest enquiries in a courteous and efficient manner - To provided a courteous and professional service at all time. - To check constantly on guest satisfaction, to maintain a best possible guest...

To report for duty punctually wearing the proper uniform and name badges at all time. - To serve food and beverage to guest according to standard set. - To handle guest enquiries in a courteous and efficient manner - To provided a courteous and professional service at all time. - To check constantly on guest satisfaction, to maintain a best possible guest...

**Job description** THE JOB SCOPE - Be visible in the hotel lobby and other public areas - Assist the Hotel Manager with the management and support of daily Front Office Operations - Manage and support the Front Office team, ensuring that brand standards are met and guest expectations are exceeded - Check and ensure all assigned rooms are prepared in...