Guest Experience Manager
2 weeks ago
Customer experience managers monitor customer experiences by creating, evaluating and improving the customer's interaction organisations in the hospitality, recreation or entertainment industry. They develop plans of action to optimise all aspects of the customer's experience. Customer experience managers strive to ensure customer satisfaction and boost company profits.
Business Hotel - 'Be our Friend not Our Guest'
Bachelor's or Equivalent
-
Guest Experience Manager
1 week ago
Bukit Mertajam, Malaysia Iconic Hotel Penang Full time**1.0** **Job Summary** 1.1 Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk operations. 1.2 Act as a liaison officer between the guest and the Management. He/ She must have a general overall knowledge of the hotel and to be able to put into good use in the interest of the...
-
Guest Experience Manager
2 days ago
Bukit Mertajam, Malaysia Iconic Hotel Penang Full time**1.0** **Job Summary** 1.1 Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk operations. **2.0 Duties and Responsibilities** 2.1 Management Representative. 2.2 To represent management in handling of room enquiries, compliments, complaints, etc. 2.3 Where all enquiries are...
-
Guest Experience Assistant
1 week ago
Bukit Mertajam, Malaysia Iconic Hotel Penang Full time**Job description** **1.0** **Job Summary** 1.1 Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk operations. 1.2 Act as a liaison officer between the guest and the Management. He/ She must have a general overall knowledge of the hotel and to be able to put into good use in the...
-
Guest Experience Agent
1 week ago
Bukit Mertajam, Malaysia Iconic Hotel Penang Full time**1.0 Job Summary** 1.1 Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk operations. 1.2 Act as a liaison officer between the guest and the Management. He/ She must have a general overall knowledge of the hotel and to be able to put into good use in the interest of the...
-
Guest Experience Agent
1 week ago
Bukit Mertajam, Malaysia Iconic Hotel Management Sdn Bhd Full timeHospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information. Business Hotel - 'Be our Friend not Our Guest' SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
-
Human Resources Manager
2 weeks ago
Bukit Mertajam, Penang, Malaysia Exopuri Development Sdn Bhd (Holiday Inn & Suites Penang Prai) Full time 60,000 - 80,000 per yearPeople Create programmes to foster a positive work environment for all employees. Support and administer an annual team member satisfaction survey Educate and train managers on HR disciplines to foster productivity and enhance performance Welcome and conduct new team member orientation Oversee maintenance of accurate and up-to-date...
-
Guest Relation Host
2 weeks ago
Bukit Jalil, Malaysia Cushman & Wakefield Full time**Job Title** Guest Relation Host **Job Description Summary** The Guest Relations Host is a key member of the Cushman & Wakefield onsite account team for the client. This individual is part of a broader Workplace Experience team that aims to ensure employees feel productive, engaged, and well supported in the workplace, and that they can thrive in a...
-
Kfc Assistant Restaurant Management Trainee
1 week ago
Bukit Mertajam, Malaysia QSR STORES SDN. BHD. (KFC MALAYSIA) Full timePlay an integral role in delivering excellent guest service. - To lead and maximize restaurant sales, profit, guest and operational efficiencies through effective people management. - Coordinate and direct restaurant operations staffing functions in each department. - Able to lead, coach and supervise a restaurant team. - Eager to make a difference to impact...
-
Assistant Banquet Manager
2 days ago
Bukit Mertajam, Penang, Malaysia Iconic Hotel Penang Full time 40,000 - 60,000 per yearJob Summary:The Assistant Banquet Manager is responsible for assisting in the overall coordination and execution of all banquet functions and events in accordance with hotel standards. The role ensures guest satisfaction, team efficiency, and smooth operation of banquet services from planning to completion.Key Responsibilities:1. Operational ManagementAssist...
-
Guest Service Agent
4 days ago
Bukit Bintang, Malaysia Sleeping Lion Suites, Bukit Bintang Full time**Summary**: We are seeking a reliable and organized Front Desk Associate to join our hotel team. The Guest Service Agent will be responsible for greeting guests, checking them in and out, managing reservations, and providing excellent customer service to ensure a pleasant stay. **Responsibilities**: - Greet and welcome guests upon arrival with a friendly...