Customer Service Assistant

About the role Are you an enthusiastic and customer-focused individual looking to join a dynamic team in the transportation and logistics industry? Ideal Gemilang Resources Sdn Bhd, a leading fleet management company based in Port Klang, Selangor, is seeking a talented Customer Service Assistant to join our growing organisation. This full-time position will...

We are looking for a Customer Service Assistant who is friendly, confident, and willing to learn. The role involves helping customers with their questions, feedback, or issues through email, social media, or phone. If you enjoy communicating with people and have basic computer skills, this job is a great fit for you.Job DescriptionProvide friendly and...

To liaise with carrier, custom and customers and relevant departments for tracking of shipments - Follow up/ monitoring/ arrange all the clearance process and assist in arrangement of door delivery within a specified requested period - Handle and resolve all customer complaints /inquiries via mail or phone in a timely - To coordinate internally and...

Since 2005, our client has been a reliable name in the logistics industry, providing end-to-end transportation solutions for importers and exporters. Their commitment to efficiency, reliability, and personalized service ensures every consignment is handled with utmost care—whether by Sea, Road, or Air.Position: Assistant Customer Service ManagerLocation:...

Responsibilities:Greet and assist clients, ensuring they are guided to the correct courts or staff.Handle incoming phone calls and direct enquiries professionally.Schedule appointments and provide basic administrative support to the team.Maintain a clean and organized reception area and shared spaces.Prepare simple documents and reports using Microsoft Word...

Since 2005, our client has been a reliable name in the logistics industry, providing end-to-end transportation solutions for importers and exporters. Their commitment to efficiency, reliability, and personalized service ensures every consignment is handled with utmost care—whether by Sea, Road, or Air.Position: Assistant Customer Service ManagerLocation:...

.Manage the department by supervising and evaluating staff activities. Strategizing and assisting staff with tasks as needed.Liaison with external parties such as Custom on matters pertaining to custom procedure and LMW and MITI on Trade agreement.The process of designing, implementing, and improving customer service. Participate in the development of key...

Key ResponsibilitiesHandle customer inquiries promptly and courteously to maintain excellent service standards.Assist the Marketing Team in preparing quotations for potential clients and supporting long-term business partnerships.Obtain and compare competitive rates from various service providers, including LCL, FCL, Conventional, RORO, Air Freight,...

Lendlease is a globally integrated real estate group with core expertise in Investment Management, Development, and Construction. For more than 60 years, we have created thriving places.  Setia City Mall is recognized as the largest mall in Shah Alam. Over 300 retailers are spread across 4 levels creating the ultimate destination of choice for shopping,...

Handle customer enquiries regarding products, orders, and delivery status on online platform e.g., live chat. - Handle customer complaints and follow-up with the disposition actions - Review or approve return and refund from all e-commerce platform as per customer request. - Process and follow up returns and refund procedures. - Provide information about our...