Branch Manager

1 week ago

Johor Bahru, Malaysia G Prestiges Malaysia Sdn Bhd Full time

Store Managers are responsible for helping customers find the products that best meet their needs while meeting sales targets. This is achieved by growing the customer base, promoting customer loyalty and delivering excellent customer service. This role is also responsible for promoting a positive and professional image of the organisation. Store Managers have additional managerial duties that include assisting the Area Manager to lead, direct and motivate the sales team to achieve company objectives. Additionally, they are responsible for ensuring the smooth and efficient running of the store and its personnel.

**Sales & Customer Service**:
Receive and approach customers, identify their needs, conduct demonstrations & recommend products
Employ energetic sales techniques, work to close the sale
Up sell or present product packages
Achieves sales targets
Ensure a high level of customer service -handling & resolving customer issues
Develop and maintain relationships with current customers and potential customers as well enhancing customer loyalty
Demonstrate thorough product knowledge
Listen to the marketplace and customers’ requirements

**Administrative Duties**:
Maintain cleanliness and order of the store
Conduct open & close of business including inventory management
- Process customer payments (cash handling, POS &ERP system)
Complete daily envelop including sales totals, stock requirements, cash, receipts & settlement reports
Inventory management

**Managerial Duties**:
Supervise the store and staff members
Maintain communication with Area Manager
Provide guidance, support and feedback to sales team
Lead by example
Ensure all staff members operate according to company policies and procedures

**Other**:
Act as a positive ambassador for the company at all times
Abide by company policies and procedures at all times
Maintain upwards communication including trends, feedback (i.e. customer, product), recommendations for improvement and efficiency
Regularly evaluate systems and processes to ensure maximum efficiency
Benefit

Basic + Com (Good performance can earn up to RM 15000 per month)
Medical & Annual Bonus
Sick, Leave
Staff purchase
Opportunity to develop and grow in the company, we expending in Malaysia
Monthly performance bonus
Profanation Training & Guide will be provided

**Job Type**: Permanent

**Salary**: RM4,000.00 - RM8,000.00 per month

**Benefits**:
Opportunities for promotion
Professional development

**Schedule**:
Afternoon shift
Day shift
Rotational shift

**Supplemental pay types**:
Commission pay
Performance bonus

**Ability to commute/relocate**:
**Johor Bahru**: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:
**Store manager**: 2 years (preferred)

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