Retail Operaration Manager

7 days ago

Klang, Malaysia Fair Work (M) Sdn. Bhd. Full time

Retail Operation Manager (Electrical Department)

Klang Valley

Reporting to: General Manager

**MAIN DUTIES AND RESPONSIBILITIES**
- Assist and ensure both in written and delivered sales target of the entire stores are achieved a monthly and yearly basis.
- Build effective relationships with retail partners.
- Ensure thorough and up to date knowledge of the retail industry, including competitors, retail partner performance and consumer trends.
- Identify opportunities through consumer insights to drive business performance.
- Provide high profile leadership and direction by maintaining positive customer service and employee relations.
- Accountable for all aspects of store operations.
- Ensure that safety and securities are maintained, reporting all problems/hazards immediately.
- Assist with all new store set up’s. This includes site technical meetings and progress reports, merchandizing and fixtures staffing, training of new staff etc.
- Oversee performance and resources to ensure sales achievement, customer service, appropriate staffing and expenditures.
- Work closely with purchaser to find out on newly arrive stocks and arrange for all stores to transfer them into respective stores for display.
- Undertake to oversee and work closely with warehouse on service location items including taking actions on way to minimize the stocks level in this location.

**JOB DESCRIPTION**:

- Ensure that all stores are scanning out the delivered sales (status 7) on timely manner.
- Maximizes quality and quantity of production placement of stock on sales floor through good merchandising and ensuring appropriate stock rotation and mark downs.
- Responsible for managing all employees, including but not limited to hiring, coaching/counseling, discipline,terminations, evaluations and initiation of wage adjustments.
- Ensure proper training of employees regarding company policies and procedures, job requirements and expectations, operation of equipment, safety, security and store housekeeping.
- Ensure that all paperwork and reports are completed accurately and in a timely fashion
- Conduct employee briefings.
- Follow and enforce all company policies and procedures.
- Ad Hoc assignments as and when required.

**Remuneration & Benefits**:

- Salary RM5,000 - RM10,000 per month (depends on experience)
- Group Insurances / Many type of leaves / Staff purchase

**Job Types**: Full-time, Permanent

Pay: RM5,000.00 - RM10,000.00 per month

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Retail management: 3 years (preferred)

**Language**:

- Mandarin (preferred)

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