Junior Training Executive

4 days ago


Klang, Malaysia SH Retail Academy Full time

About SH Retail Academy

SH Retail Academy is Malaysia’s leading retail training and talent development partner. We empower retail professionals — from frontline sales staff to business leaders — with **practical skills, modern retail strategies, and data-driven insights**. Our programs combine **interactive workshops, on-the-job coaching, and digital learning** to help retail businesses thrive in a fast-changing market.

Role Overview

We are looking for a **Junior Training Executive** who is passionate about **learning & development** and eager to grow into a **professional corporate trainer**. In this role, you will support the **design, delivery, and administration** of training programs that shape the future of retail talent in Malaysia.

Key Responsibilities
- Assist in **planning, organizing, and executing training programs** for retail professionals (customer service, sales, retail operations, visual merchandising, leadership).
- Support **training material development** — slides, e-learning modules, case studies, and activities tailored to client needs.
- Co-facilitate training sessions with senior trainers and **engage participants through discussions, role-play, and group work**.
- Track and evaluate training effectiveness, collect participant feedback, and prepare **post-training reports**.
- Coordinate **training logistics** such as scheduling, venue setup, materials preparation, and HRD Corp claim documentation.
- Research the latest **retail trends, learning technologies, and industry best practices** to support program development.

**Requirements**:

- Diploma/Degree in **Business, Retail Management, Education, Human Resources, or related field**.
- Strong **presentation & communication skills** in English and Malay (Mandarin is a plus).
- Passion for **people development** and an interest in retail industry growth.
- Detail-oriented, organized, and able to handle multiple projects at once.
- Willing to travel for training assignments across Malaysia.

Why Join Us
- **Career growth** — clear path to becoming a Certified Trainer and L&D Specialist.
- **Work with top retail brands** — gain real exposure to diverse retail operations.
- **Continuous learning** — access to training certifications and professional development.
- **Dynamic & impactful role** — contribute to shaping the future of Malaysia’s retail talent.

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: From RM3,000.00 per month

**Benefits**:

- Additional leave
- Cell phone reimbursement
- Flexible schedule
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Work from home

Work Location: In person



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