Assistant Retail Manager

3 days ago


Klang, Malaysia BATTERY4U SDN BHD Full time

Job Highlights

Innovative, fun, and energetic environment

Bonus and rewards system create a fair working culture

Freely to voice out and show your creative and innovative idea

We need you to......

Key Responsibilities:

- Assist with the daily operations of the retail store.
- Oversee daily operations to ensure smooth running and adequate staffing in all branches.
- Support recruitment, training, and supervision of retail staff.
- Schedule and delegate tasks effectively to team members.
- Motivate and guide the team to meet performance targets.
- Ensure shopkeepers and riders are well-trained and follow company SOPs and policies.
- Maintain a high standard of customer service at all times.
- Handle customer complaints and inquiries promptly and professionally.
- Help develop strategies to improve customer satisfaction and retention.
- Assist with stock management, including ordering, receiving, and tracking inventory.
- Analyse sales data and trends to meet sales targets.
- Prepare reports on sales, performance, and operational matters.
- Assist the Retail Manager with budgeting and financial tasks.
- Maintain accurate records of staff attendance, inventory, and sales.
- Provide departmental reports and manage scheduling.
- Participate in daily, weekly, and monthly meetings, including report preparation and reward systems based on targets.
- Undertake ad-hoc duties and special projects as assigned by top management.

We need someone who has a positive working attitude, wiling to learn new things, creatively and responsible.

Our Company Benefits:

- Staff purchase.
- Medical allowance.
- Team gathering and event
- EPF & Socso
- Work-life balance

**Job Types**: Full-time, Permanent

Pay: RM2,500.00 - RM2,800.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person



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