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Customer Service Assistant

3 weeks ago

Batu Pahat, Malaysia JESS Technology Sdn Bhd Full time

**Join Us if you want to be part of OUR LEADER**:

- Malaysia **Largest** Industrial Electronic **Repair Company**:

- **Award Winning Company** The 11th Malaysia Power Brand | 100 Most Influential Young Entrepreneur, Golden Bull Award,
- Featured on: The Star, ChinaPress, CityPlus Radio, SME Magazine
- **Over 10 years** of Strong Establishment (**KL, JB, Penang, N.S, Thailand, Singapore**)
- **RM 100,000** Personal **Insurance** Coverage for you
- **Happy, Positive and Fun **Working Environment.

**JOB DESCRIPTION**
- Attend to walk-in customers and provide excellent customer service
- Perform follow up calls to retain customer relationshipFollow up on quotations and provide timely updates to customers
- Create sales reports for management review
- Follow up on repair progress with the technical team and provide updates to customers
- Assist the sales manager in scheduling meetings and appointments with customers
- Provide administrative support as required, including filing, data entry, and other tasks as needed
- Ad hoc task given by managers

**JOB REQUIREMENT**
- Good communication skill and reporting skill.
- Detail-oriented with good analytical skills, integrity and high degree of commitment.
- Good communication with both verbal and written (English and Bahasa Malaysia)
- Proficient in Microsoft Office knowledge.
- At least 1 years of working experience in the related field is required. - Fresh grad are encouraged to apply.
- Multitasking and good time management skills, ability to work under pressure to meet deadlines.
- Must be willing to work in Ulu Tiram

**Salary**: RM1,900.00 - RM2,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Ulu Tiram: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)