Customer Support Executive

1 week ago


Bukit Bintang, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

**Job Descriptions**:

- Attend to all customer inquiries through various channel of communication
- Provide a positive, empathetic, enthusiastic and professional service towards the customer at all times
- Proficient in company products and services knowledge to provide accurate information to customer in a timely manner as per company regulations
- Collect feedback and establish a healthy and professional customer relationship
- Monitor all community comments, complaints and messages and respond accordingly
- Maintain all work records, transaction and documents
- Carry out any other related task assigned by the company

**Job Requirements**:

- Education SPM or higher
- Fluent language skill in Mandarin and English
- Ability to read and write in Mandarin (China Client)
- Typing speed of 40 words per minute (WPM) and above
- Strong learning ability and communication skill
- Analytical thinker with strong conceptual and problem solving skill
- Proficient in Microsoft Office

**Salary**: RM2,500.00 - RM4,500.00 per month

**Benefits**:

- Free parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Bukit Bintang: Reliably commute or planning to relocate before starting work (preferred)


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