Business Office Executive

2 weeks ago


Ipoh, Malaysia Hospital Seri Botani Full time

1. To supervise day to day operations of a healthcare business office such as registration, admitting and discharging patient, patient billing and collection, preparation of insurance claims and credit control.

2. To educate patients, families, insurance and medical personnel concerning department policies and procedures.

3. To assist patients in all areas including but not limited to payment arrangements, insurance coverage and matter arise.

4. To effectively calm patients and deal with distressed and/or agitated patients and their families.

5. To conduct follow up on patient concerns and report to Accountant of any findings.

6. To ensure a high degree of patient satisfaction through efficient processing of transactions.

7. To troubleshot and problem solving on day-to-day operations within the business office.

8. To prepare work schedule for business office staff for their works.

9. To assist with hiring, training and evaluating business office staff.

10. To contribute to the development of processes and procedures.

11. To promote effective intradepartmental relationships.

12. To gather data and generate report for financial reporting.

13. To maintain safe and healthy work environment by establishing, following and enforcing standards and procedures complying with company laws and policies.

14. To ensure the overall activities are carried out professionally, ethically and in a timely manner.

To perform other duties or activities as assigned by Superior and/or Management as and when required

Pay: From RM3,000.00 per month

**Benefits**:

- Free parking
- Maternity leave
- Meal provided
- Opportunities for promotion

Supplemental Pay:

- Yearly bonus

Work Location: In person


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