Ops Manager Trading Ops

2 weeks ago


Kuala Lumpur, Malaysia HSBC Full time

-Job description**Why join us?**

If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC. Global Debt Markets Derivatives Trade Processing Management is integral to HSBC’s purpose and strategy, playing a valued role in Rates & Credit trade life cycle management, with a keen focus on Trade Pricing management. Our global team of Middle Office Desk Support professionals’ partner with the business to further support on trade support tasks including Rates, Credit, Bonds, Futures and Repo, non-economic amendments, UAT testing, query management, systems feed exception monitoring and Trade Pricing management. We are currently seeking a high caliber professional to join our team as Manager - Trade and Position Management Specialist. This is an Individual Contributor role with no immediate reporting lines.

**The Opportunity**:
**What you’ll do**:

- Able to work with sales and trading to manage deals to be closed on a targeted timeframe.
- Agile with the ability to resolve issues under tight deadlines in a constantly evolving environment.
- Provide dedicated support to the trading desks actively across a variety of Fixed Income products, ensuring the risk is properly captured in our internal systems, acting as the primary contacts to internal and external clients on delivering quality service, independent control, operational risk safety and cost efficiency.
- Provide appropriate input in all change initiatives, advising potential impact on the current processes, drives change management in coordination with I.T to increase automation and controls.
- Assist in building out a global and robust set of controls in line with the GDM Control Framework to ensure the overall success of Middle Office TOM design and implementation.
- Trade Compression support for reducing operational and counterparty risk exposures and achieve regulatory capital saving.
- To establish trade allocation, ensuring risk is properly captured in internal systems and escalating any issues to trading and sales.
- The responsibility to manage enterprise Pricing of trades i.e. the input, amendment and maintenance of rates/pricing to the trades.
- Ensure the regulatory framework in place is effective and properly applied to relevant trading activity.
- Understanding risks associated with the trade flow, ensuring appropriate controls are implemented, highlighting areas for process improvement and making the necessary suggestions to get these controls in place.
- Extensive interaction with trading, sales, business management, legal, credit, GM Management office, Regional COOs as well as MSS Operations and I.T. teams to resolve issues.
- Ability to clearly articulate issues and requirements with trading and sales staff and other support functions.
- A strong focus on minimising the Operational Risk is vital.
- Constant drive to develop as well as improve existing controls to promote a strong governance model.
- The implementation of controls within the wider GM control framework and ensure that the controls remain usable and relevant.
- A strong understanding of process flows, front to back trade life cycle and product knowledge.
- Demonstrate an ability to work on their own and without supervision, able to take the initiative and take responsibility but also show a good understanding of teamwork.
- Act as a point of escalation for operational issues within the team and be able to communicate, address, and resolve issues with the relevant areas in a timely manner.
- Ensure the escalation of all problems/risk issues within their area to the respective stakeholders and the appropriate levels of management as per escalation matrix, in a timely manner.
- Ensure effective management of risk and controls in line with the Risk Management Control Framework.
- Promote and display risk culture in terms of behavior, ownership, leadership and awareness plus cultivate a supportive environment towards achieving risk objectives.
- Identifying control gaps and implementing strategic steps to mitigate risk in a capacity challenging environment.
- Continually challenge procedures, checklists and performance measures to ensure our delivery to clients are optimized.
- Identify areas of efficiency and implement changes.
- Set high standards of staff motivation and leadership by maintaining a good work environment leading to a highly committed and productive team.
- Observe all reporting requirements applicable to their role are completed timely and to a high standard.
- Is aware of the Operational Risk scenarios associated with the role and acts in a manner that takes account of operational risk considerations.
- Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.
Requirements**What you will need to succeed in the role**:

- On Price Fixing, prior experience of reference data (stati



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